Bojangles
$ • Fast Food
Hours:
2307 South St, Franklin
(757) 304-5114
About Bojangles'
Customers' Favorites
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Hours
Monday | 5AM - 10PM |
Tuesday | 5AM - 10PM |
Wednesday | 5AM - 10PM |
Thursday | 5AM - 10PM |
Friday | 5AM - 10PM |
Saturday | 5AM - 10PM |
Sunday | 5AM - 10PM |
Bojangles is a convenient spot to grab a meal, especially if you're not expecting fine dining. The drive-thru experience was pleasant, with friendly staff members. Despite a slight wait for freshly made food, the hot chicken and tea were worth it. The service from one particular staff member stood out for their exceptional customer service. A minor issue with undercooked chicken was quickly resolved. The online ordering experience had a small hiccup but was manageable. Overall, the experience was enjoyable, with good food and standout service from the staff member mentioned. Customers generally enjoy the fried chicken, which is often cooked very juicy and delicious, and the Bo Berry cookies are highly praised as some of the best ever. However, some visits have been slow, with delays in getting food. One customer appreciated the refund after a mistake with their order and noted that the staff was helpful when issues arose. Improvements in customer service and employee efficiency are needed at some locations, but many find the food tasty and worth returning for.