Bojangles
$ • Fast Food
Hours:
2307 South St, Franklin
(757) 304-5114
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Lack of customer service, cleanliness, and food was not up to par with most Bojangles restaurants. Will not return as the experience was a waste of our hard-earned money. 0 stars
I was standing at the cash register ready to order til I finally left because no one acknowledged me. One employee actually came to the register to get an item she needed looked at me and never said a thing then left. Two other employees were together talking one looked at me and didn’t’ acknowledged me either so I waiter a bit longer. Still one one came to the register so I left.
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
Bojangles is a convenient spot to grab a meal, especially if one is not expecting fine dining. The drive-thru experience is pleasant, with friendly staff members. Recently, Eyton went above and beyond to ensure an order was correct, even remaking it during his break. Although some visits have seen slow service, many customers appreciate the hot chicken and tea, often worth a slight wait. A recent customer shared a heartfelt story about respect and decency, highlighting how the staff showed kindness when they found and held onto a lost wallet. The young men working that day demonstrated love and compassion, making the experience memorable. However, some customers have reported issues, such as dry chicken and dirty floors and tables. The potatoes and gravy, along with the Mac and cheese, were noted as pretty good, and the biscuit also received praise. The online ordering experience had a small hiccup but was manageable. Overall, the experience at this Bojangles location is enjoyable, with good food and standout service, though improvements in cleanliness and food quality could enhance visits. Many find the food tasty and worth returning for.