Wendy's

1371 Armory Drive, Franklin
(757) 562-6314

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Recent Reviews

New version of the spicy chicken sandwich was okay...not great but not terrible either. Staff inside was more concerned with talking amongst themselves rather than waiting on customers. The place stunk inside and the floor in the dining room was greasy and slippery. I couldn't go through the drive thru because my vehicle is too tall.
Breakfast is hot & freshly cooked. Lunch & dinner, vary. Sometimes, they do very good with their food meaning it looks the same as advertised then sometimes they make it a little sloppy & forgetting to make the order correctly. However, they do correct the order if you tell them. Some cashiers packs the food that sits up the fries in the bag while other lay it down which spills out into the bag. There's always room for improvement.
Had a great experience today. They forgot I wanted no cheese, but, before my burger was handed over, a fresh one was whipped up. Combined with genuine caring and apology, I'm a happy camper. Johnny for the win!! 🀘

Also, bonus points for a clean bathroom.

Thanks y'all!

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