Basilico New York Deli

Hours:
2577 Cowan Blvd, Fredericksburg
(540) 370-0355

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Reviews for Basilico New York Deli

The staff was fantastic! Those behind the cash registers and the individual behind the gelato/dessert counter were all very kind, friendly, helpful, and accommodating. The food was good as well. I got a turkey cranberry panini and my boyfriend got a make-your-own sandwich. All good.

I placed a to go order online with a pick up time of 4:20 pm. My son gets to the restaurant to pick up the order at 4:20 pm and ends up waiting almost 40 minutes to get our food. I call from home to see what the problem is and was told "nobody gave our pizza guy the order". I had also ordered a dessert and when my son arrived home they hadn't put the dessert in the bag. Basilico gave us a $10.00 gift certificate for our problems, but half of that went to my missing...read full review
Now I've visited this location on two occasions and the results are the same. Not enough help in the restaurant, especially during peak hours. I watched food sitting and sitting and sitting (hot fries)waiting for table runner. The synergy is not like the location down off Harrison. The faces are not as friendly either. Needless to say we will drive to Harrison no matter how inconvenient. The service model should be the same at both locations. Unfortunately it's not.

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Hours

Monday 9:30 am - 9:00 pm
Tuesday 9:30 am - 9:00 pm
Wednesday 9:30 am - 9:00 pm
Thursday 9:30 am - 9:00 pm
Friday 9:30 am - 9:00 pm
Saturday 9:30 am - 9:00 pm
Sunday 11:00 am - 8:00 pm