Panera Bread

2155 Coliseum Dr, Hampton
(757) 825-2670

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Today at 4/14/2026 at 2:45pm. I decided to try the new Steakhouse Stuffer. I went through the drive thur. I want to give a special appreciation and a big Thank you to your employee Mr. Scott.. Can I just say absolutely 💯 the best customer service I've received in a long time.. He was very professional, polite and friendly 🏆 I will most definitely be coming back. I have 1.3 million views and if my viewers looking for a nice relaxing 😌 atmosphere to get a bite to eat....
Some how they got my food associated with someone else. Even when order under my account. Walked up to the pick up window afer 45 minutes with the no flashing pager and my ticket.
It was clear my food or a look alike had been sitting there awhile. They said it wasn't mine.
Walked back up at 55 minutes. They then gave us that food sitting there after reheating the soup. We ate the hot sandwiches cold. $30 for left over food.
I ordered the fugi apple chicken salad as part of my meal. There were about 4 crumbled apple chips in my salad, less than usual. I asked for more and was told it would be an upcharge. Even when I've ordered this salad and an appropriate amount of apple chips were included, I've requested more, I've never told there was an additional fee. This is not the way to keep customers coming back when there are more restaurants to choose from each day.

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