Chick-fil-A

12586 Broad St Rd, Richmond
(804) 364-0200

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Recent Reviews

Had a cold spot off the edge of my chicken sandwich last time I went - like somebody messed up hot-holding food safely. Not a reassuring experience when grabbing some food for the road.

To be totally fair it was lunch rush, so I can see sloppy mistakes like that happening under pressure - and it doesn't seem to have gotten me sick, thankfully.

Otherwise it's a pretty standard CFA experience with the yummy food you'd expect.
Honestly the SLOWEST chick fil a! Don't you dare try to get breakfast fast. We even do the order ahead and always wait. The food is fresh but they have forgotten an entire sandwich before and never put it back on my app or refunded. It's great for the location but be ready to wait.
I am not one to do reviews however I am today. Have been coming to this particular location for a while now. They have had their ups and downs but today with the app down this crew was killing it..as in the drive-thru! Kudos to the management. Have being one on the restaurant industry previously. By far the best customer service around.

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