Starbucks Coffee Company
$ • Coffee Shops
Hours:
413 Elden St, Herndon
(571) 262-2968
About Starbucks
Starbucks Reviews
Share your opinion about Starbucks Coffee Company
Everything here is SO good!
Everything here is SO good!
Employees were not attentive and quite rude. I have been borderline ignored by them a few times. No cell phones while working should be a policy.
Hours
| Monday | 6AM - 7PM |
| Tuesday | 6AM - 7PM |
| Wednesday | 6AM - 7PM |
| Thursday | 6AM - 7PM |
| Friday | 6AM - 7PM |
| Saturday | 6AM - 7PM |
| Sunday | 6AM - 7PM |
People in Herndon Also Viewed
Starbucks Coffee Company offers a convenient location within a grocery store, though it can be easy to miss as it is tucked around the corner. The atmosphere is clean and comfortable, with friendly employees who make guests feel welcomed. Customers appreciate the efficiency of the baristas, especially during busy times, and many praise the friendly and knowledgeable staff, particularly highlighting baristas like Jordan and Riana, who consistently deliver great drinks and helpful suggestions.
However, some reviews mention concerns about the overall service quality, noting a high turnover rate and apparent understaffing. There are complaints about the store’s inability to accept stored app credits and a lack of training, which sometimes results in mistakes or delays. Overhearing disgruntled staff suggests some dissatisfaction among employees. Despite this, individual baristas often stand out for their friendliness and skill, making visits enjoyable.
The menu includes popular items like the mocha frappe, which customers enjoy, especially with extra whipped cream. While most find the drinks to be well-made, some express a desire for newer or less acidic coffee blends, as certain brews have a burnt aftertaste. Overall, the location is appreciated for its friendly atmosphere and the quality of the drinks made by dedicated staff.