Taco Bell in Lynchburg

“I wanted to take a moment to recognize the Manager at Taco Bell off Candlers Mountain Rd.

He took the time to help a customer out to his car — not because he was asked to, but simply because he wanted to. Seeing that kind of kindness and initiative really stood out to me.

At that moment, I felt it was important to recognize Allen for a job well done. When we see people going above and beyond for others, those moments deserve to be acknowledged.

Thank you for your kindness and willingness to help, sir. Keep up the great work!“

“10/10 experience. As someone who has been in the restaurant/ hospitality industry for almost 10 years, this team, their problem solving, and customer relations skills are absolutely amazing. The service was impeccable, I came through the drive through and ordered a Crunchwrap combo, there were a few mistakes, I brought my order back inside and informed the team and they fixed all of my issues with zero backlash and were extremely apologetic. They went above and beyond, had my remake out in no time, and the team apologized for the situation. All of the team members on duty were BEYOND kind, accommodating and apologetic. We all know things happen, mistakes happen, but it’s not about that, it’s about how you handle the situation. The only downside was on my end, I forgot to ask their names so I could mention them in my review. Once again, 10/10, no notes. If upper management see this, I visited on 6/4/26 around 10pm, and all of the team members on this shift deserves recognition and in my opinion, they ALL deserve a raise.“

“Kiana was he head cashier and she was so helpful. She was so attentive, friendly, kind and patient as my little nephew and niece wanted to place their own order. They were extremely busy with Door Dash and on-line orders, but she did NOT compromise customer service.“