Shake Shack Tysons Corner

7924 Tysons Corner Center, McLean
(571) 620-0383

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Recent Reviews

The staff at Shake Shack were noticeably rude and slow, which made the entire dining experience frustrating. When I arrived, I was ignored at the register for several minutes while two employees talked to each other and scrolled on their phones. Even after finally placing my order, it took over 25 minutes to get a simple burger and fries, despite the store being nearly empty. This behavior reflects a lack of professionalism and customer service, showing that the staff either weren’t...
Hamburger was not bad, chocolate shake good, but krinkle cut fries are a) never very good anywhere by default and b) somewhat off-putting when served cold. Seriously ShakeShack, you can't figure out how to keep your fries warm for pick-up? At these prices? I am demanding a refund because they were inedible. Do better.
Consistent and okay service, but even when visiting an hour before closing, it didn’t feel as inviting to have a seat and enjoy your burger. Ordering was mostly done via tablets. There are no toilets on the premises, so it’s a bit of a trek to find them—they’re located inside the shopping mall since this location is a bit smaller compared to other Shake Shacks I’ve visited. The burger was decent and very consistent, and the fries were fresh and piping hot, which is always...

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