Customers` Favorites
Customers` Favorites
“We ordered carryout via Grubhub, ONLY because their website apparently only allows 3rd party online ordering. (Note to restaurant: set up ordering using your own website or use Toast, which is way better. ) We arrived at the time when GrubHub said the order would be ready. The hostess said it would be done in 5 minutes. 15 minutes LATER, we found out the order hadn’t even been sent to the kitchen yet. In the end, we got our food more than 1/2 hour late. To his credit, Jack (owner or manager) comped the entire order. I would have be satisfied with 50%, so I appreciate the full refund. I wish he hadn’t attempted to throw his employee under the bus first. She’s only as competent as her training. Food was delicious. So there’s that. I’ll go back, but probably only when I can eat in.“
Customers` Favorites
“Best food around and the nicest people who own/work there!“
Customers` Favorites
“The best Thai in the Richmond area!!“
Customers` Favorites
“I discovered this place through GrubHub and it became a frequent addition to my takeout delivery repertoire! I recently had the opportunity to eat there in person because I was shopping in the area and it’s a very cozy space with warm, friendly service. And the food was even more delicious in person! Highly recommend!“
Customers` Favorites
“When a menu has both Thai and British fare, try both! Second time in with my wife and the food is fantastic. The restaurant is clean and the service is great. We had the pad Thai and fish and chips with the haddock. Best F&C I've had. The fish was cooked perfectly, the batter was light and crisp. The pad Thai was top notch as well. My wife likes it so much we are taking my mother-in-law back when she visits from Michigan.“
Customers` Favorites
“Excellent Thai food! We always order the Pot Stickers for appetizer. Thai noodles with peanuts is delicious. Red curry chicken, shrimp fried rice, it is always excellent.“
Customers` Favorites
“Always serves a great meal.“
Customers` Favorites
“Great fresh food! Will be back.“
Customers` Favorites
“2 pepper spicy Kao Pad Basil is 🔥! Staff was friendly and my food arrived about 10 mins after ordering, piping hot. I will definitely be returning.“
Customers` Favorites
“Excellent authentic flavors. Pad Thai was perfect along with Tom Kha and Mango with sticky rice. Will definitely be back to try other things.“
Customers` Favorites
“Food is delicious! Great service, weekends are busier of course but that's what you expect. We love going here!!“
Customers` Favorites
“Sexy people!…………………………,,.“
Customers` Favorites
“Excellent food and service! Large menu. Friendly staff. Family owned and operated. Accommodating. Clean. Ample parking. Has become one of our favorites!“
Customers` Favorites
“The food was great! The young lady running the shift was very professional and friendly. When I got there she was already helping a customer so I was going to wait my turn. She did take a moment to greet me. While the other customer was looking for his card to pay, she offered me a free sample of one of the entrees. Once the other customer was done, she asked me about my order, I explained that this was my first time at Basil Thai Kitchen, so I wasn't familiar with all the options available. She was patient and described each option to me while making a few recommendations. I went with green beans, chili chicken, spicy chicken, and jalapeño shrimp.The atmosphere was pretty noisy, but I can't really hold that against Basil Thai Kitchen as they are located in Chesterfield Towne Center's food court. If you find yourself taking a walk at the mall or just window shopping, I highly recommend Basil Thai Kitchen.“
Customers` Favorites
“The take out is super good. I live in NJ and go to Va. very often. Being near NYC I know Chinese food. This is excellent. Fresh and truely yummy and great value for the price. On top of all that the service is great and super friendly. They smile and are very nice and that alone makes me come back often. Inside is not beautiful to eat in but for take out it is the best in Richmond and I am a picky eater. Five stars for sure. Go and see, it is super.“
Customers` Favorites
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“my "super Thai hot" friend loves it!!!! the rest of us agree from mild to moderate heat , they accommodate well! well done Esann!“