Chick-fil-A
$ • Fast Food, Chicken Shop, Salad
Hours:
12128 Jefferson Ave, Newport News
(757) 882-8844
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
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Hello. I just left this location and without my order. I was using my free medium fry reward. The app said my order was ready, but yet it wasn’t. I waited about 10 minutes. The young lady was very nonchalant as well. I seen plenty of fries going out but yet I wasn’t getting my order. I finally just told her to forget it. I had to leave.
I usually have good service at this location but not so much today.
Best service ever from this location, thanks to Cameron. I appreciate your patience, and giving me options.
The employees here are always very friendly and helpful. even with a line into the road, they always manage it efficiently and it goes by quickly. the food is always tasty and the lobby is clean also.
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
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Chick-fil-A is a consistent and reliable fast food chain that serves high-quality chicken products, including sandwiches, nuggets, and strips. Their salads, such as the Cobb salad, are also a popular option. Many customers appreciate the fast service and the efficiency of the staff, especially during busy times. The restaurant is known for its clean environment and friendly atmosphere, making it a top choice in the fast food industry.
While most agree that the food is fresh, hot, and tasty, there have been some concerns about items sitting too long under heat lamps. Customers recommend visiting during peak meal times to ensure freshness. The unique ordering system uses customer names for pickups, enhancing the experience. The restaurant is also kid-friendly, featuring a play area, and strives to accommodate dietary restrictions, although some customers have noted issues with drink orders. Overall, this Chick-fil-A location stands out for its professionalism and commitment to serving delicious meals.