Chipotle Mexican Grill
$ • Mexican, Fast Food, Vegan
Hours:
132 E Little Creek Rd, Norfolk
(757) 351-4401
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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Order on time. online order. Crew was sharp. Causian man at front was cool.
I ordered in person. Both meals were made and bagged. About $25 worth. There were at least 7 bags of chips out. I asked for a bag of chips with my order. They told me no and that they were only for online orders. 🤔 I’m standing there with my food packed and money in my hand and those chips are for online orders that haven’t been ordered yet. How is that logical? I walked out without getting anything. Not only did you lose money tonight but I’ll be taking my business elsewhere....read full review
Terribly slow and you have to order digitally. Order was promised at 1:10pm but wasn’t ready til 1:35pm. Multiple people waiting inside for their order. People showing up not realizing it’s digital only and being disappointed. Terrible business model y’all switched to. With Mo’s across the street they will get my business from now on. Even after ordering digitally they still get the order wrong. Like how!?!
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill offers hot and flavorful food, with polite and respectful employees. The restaurant is clean and welcoming, with friendly chefs who pack bowls to perfection. While some customers have had negative experiences with poor customer service and mediocre food, others have enjoyed delicious carne asada and carnitas bowls with good salsas.
The restaurant could improve its management and setup to ensure a consistent customer experience. Some customers have reported issues with food availability, cleanliness, and portion sizes, though the staff has been commendable in their efforts to address these concerns. Overall, Chipotle provides a good meal, but there is room for improvement in certain areas to meet customer expectations.