Hilton Norfolk The Main

Name: Hilton Norfolk The Main
Address: 100 E Main St, Norfolk, Virginia, 23510, US
Telephone: (757) 763-6200
Price range: $$

$$ •

100 E Main St, Norfolk
(757) 763-6200

About Hilton Norfolk The Main

The Hilton Norfolk The Main restaurant offers great food, but the overall experience can be improved. Upon arrival, there were issues with reservations and seating, resulting in long wait times. The service was slow, with delays in food refills and it taking 20 minutes to get butter for a roll. The fire pit was not lit and there was a lack of cutlery. Despite these challenges, the staff was willing to help and managed the situation as best they could with limited staff. The buffet was missing some items listed on the menu. The automatic 28% tip for poor service was not ideal, especially since it was difficult to find staff to request adjustments. The manager was unavailable when requested. The atmosphere of the restaurant is enjoyable, but the long wait times, slow service, and other issues detract from the overall experience.