Hardee's in Norfolk

“I was the only customer in here at this time and I just had to give an excellent review at this Hardee’s because when I walked in it was the cleanest Hardee’s I have ever seen in my entire life! I mean it was absolutely spotless!! Also, the young lady who took my order, Quanaisha, was absolutely superb!! She and her fellow coworkers are doing a remarkable job keeping everything unbelievably clean and providing absolutely fantastic service. This experience was like a breath of fresh air!! Keep up the great work!!“

“Pretty good fast food-wise. Decent portions, some really good fries, and not bad prices all things considered these days. I usually go with a mushroom and Swiss where as my partner usually does for a monster burger and they have yet to disappoint.“

“Whatever y’all are paying your breakfast crew it’s not enough. I’ve come in several times and always had my order correct and ready by the time I get to the window. Honestly impressive given the rest of the area’s service is so lackluster.“

“I’m a new customer here in Virginia, coming from Florida, and I had a wonderful first experience at Hardee’s. I was gifted a Famous Star, and I’ve learned it’s one of their most traditional sandwiches — now I know why. It’s absolutely delicious and truly impeccable in flavor and quality.

I also want to highlight how thoughtful it is that the store chooses to welcome customers with such a kind gesture. It really feels like a warm, heartfelt “welcome.”

Excellent service. I’ll definitely be back!“

“Its been a few months since Ive been here and MY GOD can I see the difference. I've never seen this place so pleasantly clean or decorated. The new general manager Eboni is such a joy. I swore I would never come here again as long as that loud one with the walker worked her or that rude white girl but I was craving a biscuit and was so glad I decided to come in. Now that theres a change, I will definitely be back.“

“I don’t usually leave reviews, but this one is absolutely deserved. My drive-thru visit at Hardee's was hands down one of the best customer service experiences I’ve had anywhere—not just fast food.
Ace and Chuck were outstanding. From the moment I pulled up, they were friendly, upbeat, and genuinely seemed like they cared about doing their job well. That kind of attitude is rare these days, and it made a huge difference. They were quick, professional, and still took the time to be personable—not rushed, not robotic—just top-tier customer service.
My order was 100% correct, hot, and fresh. The timing was perfect—fast without feeling sloppy. You can tell these two take pride in what they do, and it shows in every part of the experience.
Honestly, if every location had an Ace and a Chuck, this place would dominate the industry. Employees like them don’t just do their job—they elevate the entire brand.
Management—if you’re reading this—these are the kind of team members you want to keep, reward, and promote. They represent your company better than any ad ever could.
I’ll absolutely be back—and it’s because of Ace and Chuck.“

“I like two burgers double patties with cheese small yeah plus drink and fries for under $7 pretty good deal will options chili dog melted ham chicken wrap or something the place clean enough the folks working are decent enough hell at least they're trying to halfway customer serve good on them and good on Hardee's“