Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 2930 Chain Bridge Rd, Oakton, Virginia, 22124, US
Telephone: (703) 242-8244
Price range: $
Rating: 3.7

$ • Coffee Shops

Hours:
2930 Chain Bridge Rd, Oakton
(703) 242-8244

Menu Order Online

About Starbucks

Starbucks Coffee Company offers the standard quality food and beverages customers expect, but experiences can vary. Some visitors find the store to be clean and have friendly staff who provide quick and correct orders. The outside seating is good, making it a convenient spot for grab-and-go visits, though indoor seating is limited. However, the environment can sometimes be noisy, with loud music making conversations difficult. Service issues have been noted, including slow service and staff who seem unable to handle busy times or online orders efficiently. Customers have experienced delays, such as waiting 11 minutes for a drink, and some orders have been incorrect, like receiving a small instead of a large coffee or a toasted bagel when a plain one was requested. There are concerns about consistency and attentiveness, with reports of staff not listening carefully or lacking customer service skills, especially during busy periods. Despite these issues, the store remains a popular spot, often chosen for its location near the metro and outdoor seating. Overall, while the quality of food and friendly staff are appreciated, improvements in cleanliness, service speed, and order accuracy could enhance the overall customer experience at this Starbucks location.