“A little Slack on the amount of Roast Beef I got on my sandwich. And I asked for a specific number of Arby's sauce I would like and only got half. Besides that, the food was good and fresh and I was in and out of there quickly with only 2 cars ahead of me, that got through quick. ?Kid-friendliness: My son loves to sit in and eat. The atmosphere and food keep him wanting to come back and to eat inside!“
“Update:Fred the General Manager reached out to me within several hours . He was extremely helpful and quickly offered resolution and remedy. I truly appreciate Fred and his desire to help and see that his customers are satisfied in the quality of service provided.I placed a mobile order for pick up and it wasn't ready at the time stated. Had to wait over 15 minutes and the food was so cold. I ordered 2 turkey sandwiches and the bread was so soggy they fell apart, missing 3 drinks and all sauces for my kids meals (ordered 3) . Reached out to the store and will update if a response is made.“
“Had to grab a quick lunch between classes and popped in to this Arbys. I immediately recognized the man behind the counter. He had worked at the Arby’s on Patterson years and years ago. I said hello and told him that I remembered him and he told me that he is now in charge of all the Arby’s in this area. I told him congratulations. Then I ordered and got their Brunswick stew which was exceptionally good. It was also steamy steamy, hot which I always like. Hope you stop by here and try some of their food. The restaurant was clean. The people were friendly and I would definitely come back here again.“
“It was great. The cashier greeted you as you came in the door. I ordered their special 2 for $6.00. I got the Beef'n Cheddar and Fish sandwich. Everything was still warm when I got home.Parking: Plenty of parking and handicapped spaces also.“
“It is one of the best places to eat. The customer service is always excellent. The employees make it a point of getting to know the customers by mame and make suggestions based on the customer's previous orders or current sales opportunities. The turnaround time is well suited to the customer's needs. Family oriented and easily accessible.Parking: If you can't find parking, it's only because business is good.Wheelchair accessibility: Ramp and handicap parking is immediately located in front of the restaurant.“
“I almost always get takeaway, so I don't have as much experience with dining in. The few times I have, the atmosphere has been meh, but it was mostly because of the clientele, less because of anything the place is doing. Long story short, you get a lot of the Sunday after-church crowd at Arby's for some reason, and I don't really vibe with that personally. Otherwise, it's a fine place to eat.“
“This location is top knotch. I visited recently and everything is really clean, the food was hot and fresh, and there are really clean nice bathrooms. The staff are friendly and helpful and overall the best Arby's experience you could ask for. Great job, team! Oh, and if you're not familiar with Richmond VA Arby's- I should mention that the menu includes the traditional offerings plus rotisserie chicken, Brunswick stew, zucchini muffins (don't miss out on these), vegetable side items like summer squash, and market fresh sandwiches.Parking: Plenty of parkingWheelchair accessibility: Easily accessible“
“We were in a hurry to head out of town and service was quick. Everyone was very cordial , polite and professional. The Brunswick Stew is the best I have ever tasted. I suggest getting the large one and not to share. It is so delicious you will eat the entire quart.“
“Beautiful Arbys on Pouncey Tract. Great food! Loved my beef and cheddar! The curly fries were so fresh. Everyone was very friendly and welcoming. One of the employees said they hope they see me back soon and told me they loved chatting. They said I made their day! They’re just too nice!“