Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
33 ratings
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I’m only leaving this review so you can go to another Chipotle instead. The place is new, so I know there are growing pains, but at 7pm on a Friday there should be hot food and at minimum the most popular options in stock. There was zero guac and one half cracked hard taco shell left. They weren’t making anymore. The lettuce for a bowl was part spinach and part Romain. No shredded at all.
I live about 6 minutes away so I know the food isn’t going to be the hottest...read full review
I live about 6 minutes away so I know the food isn’t going to be the hottest...read full review
I genuinely don't understand how you can mess up rice of all things. The rice is super undercooked. Employees were really nice but this is easily the most poorly done chipotle meal I've ever had, barely any chicken and undercooked rice. Not great.
I’ve honestly never had anything negative to say about Chipotle, and I debated even writing this review because I hate being that person. I’ve been to this location several times before, everyone has always been nice, and I’ve generally had good experiences. Chipotle is also genuinely one of my favorite quick places to eat, which is probably why today’s experience was so disappointing. I always order double chicken, and I specifically prefer ordering in person because...read full review
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill offers a mixed dining experience according to recent reviews. Many customers appreciate the fast and straightforward service, especially at a new location that shows potential. The food is generally well-cooked, and some guests have even enjoyed excellent portions and friendly staff. However, there are consistent complaints about portion sizes, particularly for items like double chicken, where customers often feel shortchanged. One guest noted receiving less chicken than expected and felt dismissed when they raised the issue. Another pointed out that even when asking for more chicken, they were told it would incur an extra charge.
While the atmosphere and cleanliness of the restaurant are praised, some customers expressed concerns about staff interactions. One reviewer felt uncomfortable due to a perceived homophobic comment made by a manager. Additionally, the pricing of extras like guacamole and queso has been criticized as excessive. Overall, while Chipotle Mexican Grill has its strengths in service and food quality, it faces challenges with portion consistency and customer interactions that could impact its reputation.