Dunkin'

7300 Staples Mill Rd, Richmond
(804) 262-9393

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Recent Reviews

This Dunkin could be so much better. I continue to go to this one because it’s closer and I swear it’s just about every other visit they mess something up. I do want to inform this store that I suggest you double check on what the employees are telling their customers because I was told that I could scan what I pay for (the receipt) via the app and I don’t see that. You gotta do better in communication and what your employees tell the public. I was...
Yoooooo. When y’all order cold foam drinks, especially mobile order, and take a little bit of extra time to get to your cup- your foam has melted into your drink thus creating an illusion of a half-full cup. When you order curbside if your car is obstructed by pillars, is in the incorrect parking spot, or we’re simply tied up and doing our best- it is difficult to see your car. Often, cars are not labeled properly and we’re doing our best to decipher...
I ordered a large berry açaí refresher with 3 shots of blueberry. When I arrived at the Dunkin’ store, I received the best customer service from Mandi. I’ve been going to this location for years. She gave me feedback on my drink selection (do half green tea/water) and informed me of the frozen drink selection (cotton candy and creamsicle)…I always get the same thing. Talk to Mandi about refreshers is mandatory!

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