Krispy Kreme

4906 W Broad St, Richmond
(804) 355-9111

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Recent Reviews

I walked in a few min after 11am. Sheana (sp),the young lady behind the counter, was preparing a very large order. The next gentleman was very indecisive. I had an order for 3x create your own dozen. They did not have 3 of the flavors i needed. I stepped back to make a call to see what other flavors my people wanted. A customer came in with an attitude concerning a receipt that she admitted to leaving in the store. Sheanna was very professional despite the woman being rude. ...
I drove there today, Sunday 2.22 at about 4:20pm. There was a sign that the lobby was closed. So I went through the drive thru. They only had about 5 types of donuts available. My daughter wanted to use a coupon for a $1 glazed dozen with the purchase of a dozen but they had no glazed available. Waste of a drive. Very frustrating.
The associates this morning were great! My issue is the size of the doughnuts, I purchased a dozen for my team and they assumed they were mini doughnuts. The original glaze has SHURNK. I waited twenty minutes in the drive- thru, as the lobby was closed and the HOT light was on! The line was onto Broad street on a Friday morning during rush hour! This appears to be the norm now on any given day either the drive - thru is closed or the lobby causing extended wait times and customer...

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