Panera Bread

1601 Willow Lawn Dr Suite 702, Richmond
(804) 285-1777

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Recent Reviews

I've been here several times; the atmosphere and staff are pleasant. But today I went and the food is always the same: the bread is too stale and my mac and cheese was cold. I understand they have it frozen, but please heat it thoroughly.
The food tastes fine, what you expect from a Panera. The service was fine I guess, it is mostly order kiosks so no real employee interaction. My biggest disappointment is the cost of the food compared to the size of the meal, I got a full sandwich and a bowl of soup, no drink, the cost was just under 20 dollars. For that amount I expected a larger sandwich with a nice amount of filling, but there wasn't even a fourth of a cup of chicken salad meat on my whole sandwich. The...
I had a take out order. Spent $40 on 1 soup, and 2 you pick two (Sandwich and salad). They placed it all in 1 little paper bag. I specifically asked if all the utensils were in the bag and they said yes. I left, got to the park to enjoy the meal in a park with my family and guess what no utensils and no dressing for our salads. Check your bags to go before leaving the restaurant

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