Chipotle Mexican Grill

$ • Mexican, Fast Food

4930 W Broad St, Richmond
(804) 282-4081


Take-Out/Delivery Options


Reviews for Chipotle Mexican Grill

Ordered 2 Burritos and 2 Chips and Guacamole for delivery. Order came just the 2 burritos and NO CHIPS AND GUAC. Called the manager and the solution was to refund the chips and Guac. I dont want a refund. I want what I ordered. The Guac was to go on our burritos. So No, I want what I ordered. I was told I could come pick it up. What? I ordered delivery. Im not driving to get the rest of my order. I am not an Uber Eats driver... Do you see a name tag? Its because I dont full review
I'm not sure what was going through the persons mind when they made mine and my partners bowls but it ain't right. Our bowls are only half filled because they barely did half portions of any of the ingrediants. Before anyone replies to this "well you should have asked for more", I shouldnt have to ask for a full spoonful of rice. The end product should naturally fill the bowl, not half. I'd post a picture if I could. This isnt the only time either but its the worst by far. full review
This is the first negative review I have given in any online format. However, upon entering this restaurant to pick up my online order only one employee was wearing a mask and it was Only covering her mouth. No one was wearing gloves behind the counter. After waiting for 10 minutes past the pick up time, they inform me they are Out of lettuce black beans and guacamole. This is probably a blessing in disguise considering that I would probably walk out of there with a bag of full review

More Reviews(133)


Monday 10:45AM - 10PM
Tuesday 10:45AM - 10PM
Wednesday 10:45AM - 10PM
Thursday 10:45AM - 10PM
Friday 10:45AM - 10PM
Saturday 10:45AM - 10PM
Sunday 10:45AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.