Potbelly

800 E Canal St Ste. 110, Richmond
(804) 728-1577

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Recent Reviews

Anyone can make a sandwich, and its the location that draws you in. This place does nothing to ensure they have return customers. New to the area and the people taking your order as you pass through this line either hate their jobs, or are just down right rude and not customer focused. I was shocked. Having never been I asked the first person if there is a sandwich with turkey and bacon. He shakes his head at me no. Then I get to the next person and asked for cheese and she tells...
While doing construction a block away, I decided to take a stroll around the neighborhood for lunch. I stumbled upon this restaurant and was hesitant to go in as I was wearing a hard hat, sweaty clothing and work boots as all I saw was people dressed in clean business attire. I went in anyways and was welcomed with open arms. I tried the Italian sub. It was not skimpy on the meat. The bread and the toppings were fresh. Will definitely go back.
I ADORE the staff here. They have never got my order wrong and always accommodate me. Sometimes I go in on a bad day just to talk to them, even if I don't want the food, because they're so sweet!

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