The pizza is beyond delicious! Thin, soft and chewy crust. The mozzarella balls and meatballs appetizers are so delicious! I crave this food! The guys that work there are always nice and friendly! My favorite pizza from RVA to Tidewater!Vegetarian options: Many vegetarian options!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Samantha Mahendran
If you like good pizza in a decent price this is your place. Spacious seating for a bigger group hangout
Atmosphere: 5
Food: 5
Service: 5
Zulong Chen
Just stopped by for lunch at Pupatella in Richmond. Great pizza, great service and great people!
Atmosphere: 5
Food: 5
Service: 5
Gaby Ortega
First time we ate at Pupatella and the service was excellent ?, we had a person who spoke Spanish, that pleasantly surprised us. The ingredients and the homemade flavor, the price perhaps a little high, compared to the commercial ones, but a pleasure that is worth giving yourself.Kid-friendliness: Pizza is always the little ones' favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: El Guapo Agave Ipa
Dennis Winston
Top-notch service. Delicious pizza made fresh to order.It is a chain, that started in Arlington, VA...but it doesn't seem like an ordinary cookie cutter chain restaurant.My server was very polite, and attentive.I definitely reccomend.
Atmosphere: 5
Food: 5
Service: 5
Troy Baker
Best pizza in RVA hands down!!. The best I've ever had in my life to be honest
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Gary Runey
I'm a pizza connoisseur and grew up with an Italian family. I can honestly say this is the best pizza i've ever had in my life. My son and I go here once a week. It is more than worth the 20 minute drive from chesterfield. The staff is super friendly and even when they're busy the service is very quick. I shouldn't but I could literally eat here everyday.
Atmosphere: 5
Food: 5
Service: 5
Ethan McNew
Man this place is the bomb. We had the margarita pizza and the precciuto arugula and they were amazing. Wait wasnt long at all and the service was great. I will say my only criticism is the mozzarella balls. They were good but you pay $5 and you get 5 little mozz balls. $1 a ball is crazy. They were good but i wouldnt pay that again for them. But the pizza was phenomenal. Definitely recommend!
If you're in search of a pizzeria with attentive waitstaff, friendly bartenders, and an overall hospitable atmosphere, this is regrettably not the place for you.From the moment I entered, it was evident that the establishment lacked the warmth and attentiveness typically associated with a dining experience. The waitstaff seemed disinterested and inattentive, failing to provide even basic courtesy throughout the meal.While the quality of the pizza itself may have been satisfactory and good, the overall experience was marred by subpar customer service. For those seeking a complete dining experience that extends beyond just food quality, I would caution against patronizing "Pupatella". There are certainly other establishments in the area that offer a more welcoming and attentive environment for enjoying a delicious pizza.In summary, if you prioritize excellent customer service alongside your dining experience, I would recommend looking elsewhere. "Pupatella" falls short in delivering the whole package, leaving much to be desired for those seeking a memorable and enjoyable meal out.
Atmosphere: 3
Food: 4
Service: 1
Mike L
It takes a lot for me to write a poor review but this pizza was the most overrated food I’ve ever experienced. Very little flavor. I went to the Richmond location with several people and we were baffled by Pupatella’s glowing reputation. Service and atmosphere were fine but their pizza (we each ordered different pizzas) was awful.
2 Tesla chargers, both out of service. Employees were friendly.
Atmosphere: 3
Food: 3
Service: 5
A S
Have been eating this pizza ever since discovered them a few years back. Sucks that there second location seems to be closed, as it was easier to go there. Also would prefer if you could submit a pick up order directly on their website, but it’s not such a big deal.I think prices for the size and quality are reasonable especially considering the prices for everything nowadays
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Prosciutto Arugula
Hernan Buezo
Great pizza and
Atmosphere: 4
Food: 5
Service: 4
Sara Saghafi Moghaddam
Having lived in Italy for a couple of years, I can confidently say that the pizza here is incredibly authentic and delicious! Every friend I brought here has loved it too. It would be great if the managers could focus on improving their marketing and enhancing the atmosphere, as the pizza quality is already outstanding. I highly recommend the Margherita and mushroom ones.
The pizza is beyond delicious! Thin, soft and chewy crust. The mozzarella balls and meatballs appetizers are so delicious! I crave this food! The guys that work there are always nice and friendly! My favorite pizza from RVA to Tidewater!Vegetarian options: Many vegetarian options!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
If you like good pizza in a decent price this is your place. Spacious seating for a bigger group hangout
Atmosphere: 5
Food: 5
Service: 5
Just stopped by for lunch at Pupatella in Richmond. Great pizza, great service and great people!
Atmosphere: 5
Food: 5
Service: 5
First time we ate at Pupatella and the service was excellent ?, we had a person who spoke Spanish, that pleasantly surprised us. The ingredients and the homemade flavor, the price perhaps a little high, compared to the commercial ones, but a pleasure that is worth giving yourself.Kid-friendliness: Pizza is always the little ones' favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: El Guapo Agave Ipa
Top-notch service. Delicious pizza made fresh to order.It is a chain, that started in Arlington, VA...but it doesn't seem like an ordinary cookie cutter chain restaurant.My server was very polite, and attentive.I definitely reccomend.
Atmosphere: 5
Food: 5
Service: 5
Best pizza in RVA hands down!!. The best I've ever had in my life to be honest
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
I'm a pizza connoisseur and grew up with an Italian family. I can honestly say this is the best pizza i've ever had in my life. My son and I go here once a week. It is more than worth the 20 minute drive from chesterfield. The staff is super friendly and even when they're busy the service is very quick. I shouldn't but I could literally eat here everyday.
Atmosphere: 5
Food: 5
Service: 5
Man this place is the bomb. We had the margarita pizza and the precciuto arugula and they were amazing. Wait wasnt long at all and the service was great. I will say my only criticism is the mozzarella balls. They were good but you pay $5 and you get 5 little mozz balls. $1 a ball is crazy. They were good but i wouldnt pay that again for them. But the pizza was phenomenal. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Doc Pizza, Prosciutto Arugula Pizza
If you're in search of a pizzeria with attentive waitstaff, friendly bartenders, and an overall hospitable atmosphere, this is regrettably not the place for you.From the moment I entered, it was evident that the establishment lacked the warmth and attentiveness typically associated with a dining experience. The waitstaff seemed disinterested and inattentive, failing to provide even basic courtesy throughout the meal.While the quality of the pizza itself may have been satisfactory and good, the overall experience was marred by subpar customer service. For those seeking a complete dining experience that extends beyond just food quality, I would caution against patronizing "Pupatella". There are certainly other establishments in the area that offer a more welcoming and attentive environment for enjoying a delicious pizza.In summary, if you prioritize excellent customer service alongside your dining experience, I would recommend looking elsewhere. "Pupatella" falls short in delivering the whole package, leaving much to be desired for those seeking a memorable and enjoyable meal out.
Atmosphere: 3
Food: 4
Service: 1
It takes a lot for me to write a poor review but this pizza was the most overrated food I’ve ever experienced. Very little flavor. I went to the Richmond location with several people and we were baffled by Pupatella’s glowing reputation. Service and atmosphere were fine but their pizza (we each ordered different pizzas) was awful.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
2 Tesla chargers, both out of service. Employees were friendly.
Atmosphere: 3
Food: 3
Service: 5
Have been eating this pizza ever since discovered them a few years back. Sucks that there second location seems to be closed, as it was easier to go there. Also would prefer if you could submit a pick up order directly on their website, but it’s not such a big deal.I think prices for the size and quality are reasonable especially considering the prices for everything nowadays
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Prosciutto Arugula
Great pizza and
Atmosphere: 4
Food: 5
Service: 4
Having lived in Italy for a couple of years, I can confidently say that the pizza here is incredibly authentic and delicious! Every friend I brought here has loved it too. It would be great if the managers could focus on improving their marketing and enhancing the atmosphere, as the pizza quality is already outstanding. I highly recommend the Margherita and mushroom ones.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Margherita Doc Pizza, Mushroom Pizza
Our favorite pizza in
Atmosphere: 5
Food: 5
Service: 5