Grains greens & beans. Bowls are generous portions, everything is customizable, & the menu is clearly labeled. It’s fast loud & crowded. But good food. Good as in delicious & good as in nutritious.
Janet
Food was delicious !!! Tamari was my favorite , the pickled jalapeño was good!
Atmosphere: 5
Food: 5
Service: 5
Weluna Finley
First time going here and I was served brown avocado and hair to go. The serving size was generous but the food was subpar. I threw it away and I don't typically waste food. It wasn't even worth calling in for them to fix it-I was already back at my office. Just made a mental note to never go here again.
Atmosphere: 2
Food: 1
Service: 3
Thomas Bannard
Food is good, but I've been waiting for my order for 40 minutes past the order ready time. This is the second time this has happened at this location.
Atmosphere: 3
Food: 4
Service: 2
Rachael Sharp
So it’s Sunday at about 7:15pm. I am from New Jersey, I traveled to the area for work numerous times and used to love this place. I’m driving back with my family today from North Carolina and wanted to stop. The staff was EXTREMELY disrespectful and I’m so disappointed in the food quality. They literally mocked me and my daughter asking for extra sauce on the super dry burnt and cold chicken. Very disrespectful staff they should be fired..
Atmosphere: 1
Food: 2
Service: 1
Anne Borgeson
Can never get enough of the Mayweather! Absolutely delicious, always!
Johnny Metallica
They use Canola oil. 3 gallon bottle right next to grill/fry top. Can’t be using industrial “seed” oils in a “natural” restaurant in 2025. Sorry
Atmosphere: 5
Food: 3
Service: 5
Mo
this location sucks. they apparently only have the tiny bowls despite having the option to add extra bases, which i tried to do two separate times this week. the sweet potato in my bowl tonight was not even cooked, it was really gross.
Jeremy
Roots corporate has decided today to cut all bowl sizes in half and raise prices of the smaller bowls. - I’m sure roots will leave a very nice, opinion used as fact, rebuttal below, stating that the bowls are better with less lettuce, lol according to who? Corporate who wants to charge more for less, glad it took roots 10 years of business to realize less salad makes a better salad. but honestly just go see for yourself.
Atmosphere: 3
Food: 1
Service: 3
Lauren Holland
Delicious food and great flavors! The staff was friendly and helpful, too. Will definitely be stopping in again soon.
It’s always to be good in a collegiate atmosphere! :)
Atmosphere: 5
Food: 5
Service: 5
Lyudmila Avagyan
Absolutely OBSESSED!!!! El Jefe is my go-to but I’ve loved every bowl I’ve tried!! Everyone is so nice and so fast in putting my order together! You can’t go wrong with Roots!!
Atmosphere: 5
Food: 5
Service: 5
Tammie Baker
Ordered on line and waited an additional 45 minutes after my pick up time. They couldn’t even tell me where my order was in line. Said they have a new system that prioritizes walk in orders. Should have cancelled my order and ordered in store if I knew it would take this long. Worse service ever.
Atmosphere: 1
Service: 1
ALi Huttner
Roots always has great food! Tough location though in Richmond, hard to find parking and the building is ancient and kind of gross. Food tasted great though and employees were polite and helpful!
Grains greens & beans. Bowls are generous portions, everything is customizable, & the menu is clearly labeled. It’s fast loud & crowded. But good food. Good as in delicious & good as in nutritious.
Food was delicious !!! Tamari was my favorite , the pickled jalapeño was good!
Atmosphere: 5
Food: 5
Service: 5
First time going here and I was served brown avocado and hair to go. The serving size was generous but the food was subpar. I threw it away and I don't typically waste food. It wasn't even worth calling in for them to fix it-I was already back at my office. Just made a mental note to never go here again.
Atmosphere: 2
Food: 1
Service: 3
Food is good, but I've been waiting for my order for 40 minutes past the order ready time. This is the second time this has happened at this location.
Atmosphere: 3
Food: 4
Service: 2
So it’s Sunday at about 7:15pm. I am from New Jersey, I traveled to the area for work numerous times and used to love this place. I’m driving back with my family today from North Carolina and wanted to stop. The staff was EXTREMELY disrespectful and I’m so disappointed in the food quality. They literally mocked me and my daughter asking for extra sauce on the super dry burnt and cold chicken. Very disrespectful staff they should be fired..
Atmosphere: 1
Food: 2
Service: 1
Can never get enough of the Mayweather! Absolutely delicious, always!
They use Canola oil. 3 gallon bottle right next to grill/fry top. Can’t be using industrial “seed” oils in a “natural” restaurant in 2025. Sorry
Atmosphere: 5
Food: 3
Service: 5
this location sucks. they apparently only have the tiny bowls despite having the option to add extra bases, which i tried to do two separate times this week. the sweet potato in my bowl tonight was not even cooked, it was really gross.
Roots corporate has decided today to cut all bowl sizes in half and raise prices of the smaller bowls. - I’m sure roots will leave a very nice, opinion used as fact, rebuttal below, stating that the bowls are better with less lettuce, lol according to who? Corporate who wants to charge more for less, glad it took roots 10 years of business to realize less salad makes a better salad. but honestly just go see for yourself.
Atmosphere: 3
Food: 1
Service: 3
Delicious food and great flavors! The staff was friendly and helpful, too. Will definitely be stopping in again soon.
Restaurantji Recommends
It’s always to be good in a collegiate atmosphere! :)
Atmosphere: 5
Food: 5
Service: 5
Absolutely OBSESSED!!!! El Jefe is my go-to but I’ve loved every bowl I’ve tried!! Everyone is so nice and so fast in putting my order together! You can’t go wrong with Roots!!
Atmosphere: 5
Food: 5
Service: 5
Ordered on line and waited an additional 45 minutes after my pick up time. They couldn’t even tell me where my order was in line. Said they have a new system that prioritizes walk in orders. Should have cancelled my order and ordered in store if I knew it would take this long. Worse service ever.
Atmosphere: 1
Service: 1
Roots always has great food! Tough location though in Richmond, hard to find parking and the building is ancient and kind of gross. Food tasted great though and employees were polite and helpful!
Delicious
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