Starbucks Coffee Company

8800 Staples Mill Rd, Richmond
(804) 266-6778

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Recent Reviews

Ordered my partner a coffee as a timed order 25 minutes prior to pickup; and the person at the window was very rude to her. they said they had just got the order and were condensing about her being there and it not being ready. she then got to the window and explained it was ordered early and the employee said that they had just gotten it. i feel like its not that hard to explain you’re busy or got behind with orders without being rude. this location never makes great...
This Starbucks store is my favorite because of the people here so nice, Rachel, Lilian, Victoria, Nicole. This Starbucks is on my way to my work. Coffee is the same in every Starbucks store but people make the difference. I get my morning coffee everyday from here on my to my work. I order 15-20 minutes in advance. Usually my coffee is ready. If not the people know me they say “hi Dave how are you” and give my coffee” This morning I was waiting and asked a person right in...
My family was on the road traveling, and we stopped here to clean up our toddler and get her lunch. I wish I got their names, but this afternoon (well, I guess yesterday by now, writing this after midnight) we had the sweetest staff go above and beyond to make things so much easier for us!

I hope their manager treats them well, they are definitely keepers. Only reason it gets 4 stars is because Starbucks, as always, is only so-so in quality. But this staff is...

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