Starbucks Coffee Company
$ • Coffee Shops
Hours:
8800 Staples Mill Rd, Richmond
(804) 266-6778
About Starbucks
Customers' Favorites
Starbucks Reviews
whats with all the incompetent employees today? good grief. rude and incompetent today! drinks, bagel and sandwich all wrong! get it together!
Got my order wrong twice in the same morning 🤦♀️
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Starbucks Coffee Company is a popular and welcoming place known for its friendly staff and consistent quality. Many customers visit daily for their favorite drinks, often ordering ahead and enjoying quick service. The employees are generally praised for their kindness and helpfulness, creating a warm atmosphere that makes visitors feel appreciated. Some staff members go above and beyond, especially when assisting families traveling with children, making the experience easier and more pleasant.
However, there have been occasional issues with order accuracy, particularly with specific drinks like vanilla sweet cold foam, which sometimes gets mixed up with caramel cold foam or other variations. Customers value attention to detail because incorrect orders can be frustrating, especially for those with allergies or preferences. Despite this, the overall service remains quick and efficient, even during busy times with long lines.
The store offers a cozy environment that is perfect for relaxing or catching up on work. The coffee quality is consistent, rich, and smooth, with drinks like Pike Place hot coffee being especially appreciated. The food, including items like banana bread, is always good, although supplies for drinks can sometimes run out. Customers also enjoy the store’s festive atmosphere, especially during colder weather, with some mentioning the cheerful holiday cups and the inviting ambiance.
Overall, Starbucks is recognized for its good place, good employees, and delicious drinks, making it a favorite spot for regular customers despite occasional minor issues with stock or order accuracy.