Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
8955 Staples Mill Rd, Richmond
(804) 200-4725
Take-Out/Delivery Options
Customers' Favorites
Chipotle Mexican Grill Reviews
I've never had a pleasant experience at this location ?, from long wait times, to wrong orders, to unfriendly staff. yesterday I heard and Employee tell a customer "you can go somewhere else."
Employees will literally ignore customers for 15 minutes until they absolutely have to help. They religiously skimp on your order after having made you wait for 15 minutes. They will only do online orders sometimes and have no type of signing indicating that until you’ve wasted your time walking into the establishment.
Ratings
Hours
Monday | 10:45AM - 11PM |
Tuesday | 10:45AM - 11PM |
Wednesday | 10:45AM - 11PM |
Thursday | 10:45AM - 11PM |
Friday | 10:45AM - 11PM |
Saturday | 10:45AM - 11PM |
Sunday | 10:45AM - 11PM |
To go order from Uber Eats. They were out of everything. This was around 7:30. Didn't have our order that was supposed to be ready. Came home with two bowls of mainly rice and a burrito with hardly any steak (again all rice). Paid for guacamole on one bowl and it was the size of a half dollar.Terrible experience...on "tha list"