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“Got my order wrong and got mad at me for me wanting to get a refund . miss javonia please take a deep breathe it helps . Customer service in my experience is usually good but sometimes just take a minute a read out to make sure it’s right. the folks gonna wait for food anyway regardless. I still gave y’all 5 stars because I believe y’all will get it right . I will be back to see if anything changes .“
“This post is a week overdue- I wanted to give a big time shout out and thank you to the Taco Bell employees at this location for helping me in a BIG way. My car broke down right in the drive thru line getting my stepson his dinner. Semira, Justina, Julian, and a passerby came to the rescue to get me the help I needed to get safely home. On top of that, they waved my order fee. Really thankful for incredible souls like these ones- Taco Bell is blessed to have them on their team.“
“Dislocation was very clean when I walked inside. After I placed my order it did not take long to come out the staff was very friendly and they even told me about some of the specials that they had going on. When I went to the bathroom that was clean also which is very surprising because this is a very busy location. This location has plenty of parking, and I was able to get in and out with no problem. I would highly recommend this location for you to grab a good bite to eat“
“Best Taco Bell within a thirty mile radius of Ashland and Glenn Allen.
Placed an online order with certain specifications, and everything was exactly as I ordered it.
The employees were extremely pleasant and were even interested in how my day was!
I rate it a 10 out of 10 experience!
The quality of the food, the cleanliness of the restaurant, the employees' wonderful attitudes, and overall experience!“
“I only went through the drive through. But the food was good, service was quick, and they got all my modifications correct. I got the chalupa combo with no cheese and asked for a Doritos loco taco for my crunchy one, also with no cheese. I got no push back at all and all was accurate. I also ordered a side of nacho fries with no dipping cheese and they were piping hot and delicious. The only thing they got incorrect was that I asked for no ice in my drink and it still had it. I can live with that.“
“Oftentimes my order is inaccurate at Taco Bell across the country. This location not only got my order right, but the chalupa shells were soft and fresh. That makes or breaks, literally and figuratively, the greasy deliciousness of a chalupa. Mind you, I went at 10pm. Even the Pepsi I ordered was fantastic. Other TB's Pepsi has tasted funny, so I stopped ordering until now. I highly recommend this location. I hope they keep up the great food service.“
“Amazing staff they’re so sweet and patient the manager remade my order and with no problem he has to be at least 7 ft tall LOL they didn’t complain or be rude or anything it’s not easy working with the public people can be downright mean but these guys a kind I’ll continue to patronize this location“
“I just ate here with my fiancée, and the service was outstanding! This was the best experience I've ever had at a Taco Bell! The food was delicious, and the cashier was extremely friendly! After ordering our meal, our food was ready 10 seconds after we ordered. I was extremely impressed with how fast our order took!“
“I went to have a really quick meal during moving process and ordered 3 boxes, but mine came not as I ordered. In the other hand, I will say Brittany B and the other 2 guys working on 10/20/2024 at 9:02pm ( info per my receipt ) they were all amazing. Super kind, friendly and they handled the situation super fast. Keep up the good work. Working as a team speaks volumes and all of you guys jumped in your own ways to handle the situation. THANK YOU from the hungry no sour cream Lady. :)“
“After a maddening Uber Eats experience, I gave up on delivery and went into the restaurant to order dinner tonight. The gentleman helping me was so kind as we commiserated about how badly Uber Eats had screwed up the order (six drivers came in to pick it up after it had already been taken before I finally cancelled). He made sure our order came out quickly, and it was still hot when we got it home. I really wish I had written down his name. Kind sir, thank you for taking good care of us, and I hope my perpetually missing order doesn’t haunt your dreams!“
“Beat Taco Bell I’ve been to. 10/10 recommend.
Facilities: extremely clean. Floor Was immaculate. Works stations and condiment stand spotless and orderly.
Costumer service: The young people at this location made me so proud! Respectful to each other and to customers. Employees were professional and efficient. Order went on food came right up shortly after and looked like the food on the commercial.
Food: Looked great and tasted great!“