Wendy's
$ • Fast Food, Burgers
Hours:
9116 W Broad St, Richmond
(804) 477-7481
About Wendy's
Customers' Favorites
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French Fries
Hamburger
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Wendy's Reviews
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Menu
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Hours
| Monday | 6:30AM - 1AM |
| Tuesday | 6:30AM - 1AM |
| Wednesday | 6:30AM - 12AM |
| Thursday | 6:30AM - 1AM |
| Friday | 6:30AM - 1AM |
| Saturday | 6:30AM - 1AM |
| Sunday | 6:30AM - 1AM |
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Wendy's has received mixed reviews but shows promise. The service is managed by a diligent individual who ensures food accuracy and maintains a controlled environment, receiving high praise for responsiveness and politeness. One reviewer highlighted a manager who handled a mobile order issue beautifully, resolving it quickly and effectively. The staff, particularly a young man up front, keeps customers informed about their orders. However, there are noted improvements needed in the restaurant's appearance, as some reviews mention the outdated decor reminiscent of the 1980s and unclean windows and carpet. Despite this, the food quality remains standard for fast food, with fresh offerings that meet basic Wendy's expectations. Overall, Mr. Kahlief and his crew run an amazing location, providing wonderful customer service, and the restaurant is noted for being kid-friendly, accommodating special needs family members.