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“The chicken sandwich was fabulous and my fries, fresh and hot. Even at an hour past lunchtime, everything was delicious and perfectly cooked. The extra ketchup and salt were in the bag, the lady who operated the drive through was friendly and helpful. Best drive-thru experience in Roanoke.“
“Went to Arby's drive thru late at night, and was welcomed by a friendly greeting from B.J.
Polite,professional, and courteous this guy is great with people he has something you can't teach train or learn.
B.J. is who you want in customer service!
My order was prepared fresh and fast great job everyone ?“
“I've always liked Arby's, but hadn't been there in a really long time. My friend and I went through the drive-thru yesterday afternoon. That was probably one of the most delightful fast food experiences we've ever had, which we attribute entirely to Peyton. Peyton was such a nice young man, with a great smile and a personality to match. He was also helpful and accommodating, which isn't common in fast food in my experience. And if that's not enough, Peyton is also abso-freaking-lutely adorable!
The food was good, as I expected. And now I just need to figure out how to get my granddaughter, (she's beautiful Peyton!), to go with me to Arby's!
Arby's, I know I've been silly here, but the people you choose to employ are the faces of your brand, and people like Peyton are a rare commodity.
I'm now going to go ask my daughter how things are going between Cadence and her current BF, and find out if she likes Arby's! 😁“
“I made a trip to Arbys on Williamson to try the new Cheesesteak. Upon my arrival I was told they don't have the product for it. So I dont give up hope I go to try another Arbys. Before going I give the one on Brandon a call. Im then informed they have what the cheesesteak. I tell the manager Kristin(or thats why I think her name is) about my experience and how I had to drive across town to their store. Her fantastic customer service skills and make it right attitude is something that keeps the customers coming back. I frequent Jamison because it is closer to me. But I really wouldn't driving 5 more minutes to keep getting an experience like that! Not sure has been running it since Seleste had been gone, but I will say that made a right choice with hiring that manager.“