Chipotle Mexican Grill

4464 Electric Rd, Roanoke
(540) 283-0763

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Recent Reviews

Overall 4 stars.. but be prepared to go to Jimmy Johns, Panda or Blaze pizza all next door to get a real straw or bring your own from hime/work. They have those crappy paper straws that fall apart with in minutes. Paying $20 a person we should have the option of a plastic or paper straw. Do better.
Big kudos to manager Rob, after watching his professionalism with a difficult customer. Customer had accosted an employee for a basic misunderstanding while preparing her food, and customer was unreasonably upset. Customer walked away with free food, and a freshly made bowl, and still yelled at the employees, manager and other customers.

Hero Rob, properly defended his team members, upheld exceptional professional, and very politely asked the customer to leave....
I've eaten at this location several times before and the experience had been great, up until today. I ordered a bowl, the rice was way too undercook or maybe just old? The rice grains were too hard. The rice was so off putting, it was not worth eating the rest of the bowl.

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