Family Restaurants near Roanoke, VA

“This was a perfect place for family friendly lunch! The food and service was excellent. I had the grilled chicken sandwich and my wife had the Philly. The bread on each was so fresh. Morgan was able to discuss food selections and provide input. She was attentive to us throughout the meal. We have listed this restaurant as a definite favorite to try more menu items. The ranch dressing was also very good. The bill for two was approximately $25.00 and considered a good value for the quality of the food and service we received.“

“If you’re in the mood for some fried chicken, this Zaxby’s on Hershberger Road is easily one of the best fast food restaurants in Roanoke.

My wife and I DoorDash regularly, and this location has consistently been one of our favorite places to pick up from. The staff is always friendly, professional, and respectful. More importantly, delivery drivers are acknowledged and treated like valued partners instead of an inconvenience, which we truly appreciate.

I especially want to recognize Siah in the drive thru. She is one of the most motivated, compassionate, and genuinely kind employees we’ve encountered. Every interaction we’ve had with her has been positive. She treats people with respect, has a great attitude, and genuinely seems to care about the people she interacts with. Employees like Siah deserve recognition because kindness and compassion can make a bigger difference in someone’s day than they may ever realize.

From management down to the frontline employees, this location is consistently well run. Orders are usually ready on time, communication is good, and even when they’re busy, everyone works hard to keep things moving.

The food has also consistently been fresh, hot, and made correctly. Whether it’s chicken fingers, wings, sandwiches, fries, or Texas toast, we’ve always been happy with the quality.

In a time when genuine customer service can sometimes be difficult to find, this Zaxby’s continues to stand out. Great food, hardworking people, and employees who still understand the importance of treating others with kindness and respect.

A special thank you to Siah for being amazing and compassionate every single time. Please keep being the person you are. It does not go unnoticed.

Highly recommended. God bless you all 🙏“

“Great southern cooking for breakfast and excellent from Gail!“

“Been going here for years and yes I've had a bad experience couple of times and a long wait time but I understand everyone has a bad day now and then for myself the good outweighs the bad Always had great food with large portions and awesome service“