McDonald's

Name: McDonald's
Address: 2801 Franklin Rd SW, Roanoke, Virginia, 24014, US
Telephone: (540) 345-4434
Price range: $
Rating: 2.8

$ • Fast Food, Burgers, Coffee Shops

Hours:
2801 Franklin Rd SW, Roanoke
(540) 345-4434

Menu Order Online

About McDonald's

McDonald's has a generally good reputation, with friendly staff, including the manager and cashier. However, there have been some issues with orders, such as incorrect burgers and mislabeled drink sizes. Despite this, the location is willing to resolve problems and provide replacements. The atmosphere can be affected by the behavior of some drive-through customers. Customers report that the drive-thru is usually quick, and the food is hot and fresh. Service is generally fast and friendly, though some have experienced order mistakes only once in many visits. One concern is that the restaurant accepts no higher than a $20 bill, which can be inconvenient given the traffic. Inside, some prefer to have a real person take their order rather than using the kiosk. The setup of the drive-thru area has been described as gloomy and almost like a car wash, with less sociable staff at the window. There have also been issues with specific meals, such as receiving the wrong Egg McMuffin, which has led some customers to consider visiting other locations for certain items. Overall, the restaurant maintains a friendly atmosphere but has room for improvement in order accuracy and customer interaction.