Starbucks has truly impressed me with their exceptional service, making every visit feel welcoming and comfortable. The staff's attentiveness and friendly demeanor create a fantastic experience.One aspect I particularly appreciate is their diverse drink menu, especially the non-coffee options like the refreshing lemonade refreshers. They offer a delightful variety that caters to different tastes, adding a unique touch to their selection.Moreover, their efficient drive-thru line is a game-changer. Despite the rush, they manage to serve quickly without compromising quality, making it convenient for on-the-go coffee lovers like me.Overall, Starbucks consistently delivers an excellent experience, from their delightful beverages beyond coffee to their swift and efficient service. It's a place I keep coming back to for both the quality and the delightful experience
Atmosphere: 5
Food: 5
Service: 5
Edward Adams
I would like the atmosphere better if they would play instrumental jazz.
I'm not a coffee fan, especially when it is as overpriced as Starbucks, but my wife and daughter like it. There are lots of options for coffee drinkers, specially flavors of both hot and iced coffee as well as... should we say gimmick drinks like the pink drink and some rainbow thing. They used to have a nice selection of baked goods, but that has gotten smaller over time. It seems to be just a few cookies, a pastry or two, and cakepops. The only true appeal it has for me is that it is a great place to meet up with groups to make plans because they are everywhere.
Atmosphere: 4
Food: 3
Service: 4
Matt
Saw 3 bums doing needle drugs by the railroad tracks. Iced coffee and a show. Sadly all 3 made it.
Atmosphere: 3
Food: 3
Service: 3
Nate Danzinger
Nice place to sit down and get together with friends! Employees do their best to help you! The apple crisp oatmilk shaken espresso is delicious! :)
Atmosphere: 5
Food: 5
Service: 5
Mackell P.
I come to this Starbucks probably once a week as I run every weekend and I'm not typically impressed with the friendliness of service.Take this how you will. but they close at 7:30 which in their defense I didn't realize at the time... I walked in at 7:34 (the door was still unlocked) I simply wanted to fill up a water bottle with water because I had just ran 5mi nearby and they wouldn't do that because they were closed and "already a few minutes late"Granted, they were closed. I get that. I assure you if you ever come in a coffee shop that I own when the door is unlocked. I will give you a cup of water! Just struck me as bad service rather than the above and beyond service that could've been. I guess this is what you get from a chain that's so large it doesn't need exemplary service to retain its customer base.
Mela
Does this look like light ice to you?!?! When am I going to learn not to come here anymore.Very inconsistent. My cold drink is either dark strong or extremely weak. I ask for light ice and sometimes I get it and sometimes I don’t. Looks like they fill ice to the top and I get about a quarter of the actual drink for 6$. I’ve asked no ice and get a weak drink. Pls have a meeting with entire staff on how to make consistent drinks. I give up.
Service: 1
Carys Del Prete
The staff was awesome Dowlasha was so quick and efficient and kept the line moving smooth and the whole staff was so
This Starbucks is the one across from Towers Shopping Mall in Roanoke. The staff here is so friendly. I don't go to this one everyday. Yet they not only remember my name, but also my odd order. LoL The store manager, Chris, I have known for a while because he's been at several of the local Starbucks. And wherever he seems to be at, that Starbucks gets better with their service and staffing. Go there, you won't be disappointed!
Atmosphere: 4
Food: 5
Service: 5
Rieley Jinkens
Rashanda was very sweet. She has good energy and made my morning after a difficult weekend. Thanks!
Atmosphere: 5
Food: 5
Service: 5
S P
Atmosphere is okay. Some times way too loud with music and all but I do understand.Parking: They have enough parking here. There is a brewery and moes south west grill beside as well so it's a shared parking.
Atmosphere: 3
Food: 3
Service: 5
Jill Perrin
This is a great Starbucks location. Very friendly staff, quick, and easy to get in and out of.
Atmosphere: 5
Food: 5
Service: 5
Emma Silva
the nice little barista named walker was so nice. he made my drink so very epic he made sure my frappe was the exact temperature i asked for it. he even gave me a straw for free. i love it here!
Always fast and so
Atmosphere: 5
Food: 5
Service: 5
Same as other branches.
Atmosphere: 5
Food: 5
Service: 5
Starbucks has truly impressed me with their exceptional service, making every visit feel welcoming and comfortable. The staff's attentiveness and friendly demeanor create a fantastic experience.One aspect I particularly appreciate is their diverse drink menu, especially the non-coffee options like the refreshing lemonade refreshers. They offer a delightful variety that caters to different tastes, adding a unique touch to their selection.Moreover, their efficient drive-thru line is a game-changer. Despite the rush, they manage to serve quickly without compromising quality, making it convenient for on-the-go coffee lovers like me.Overall, Starbucks consistently delivers an excellent experience, from their delightful beverages beyond coffee to their swift and efficient service. It's a place I keep coming back to for both the quality and the delightful experience
Atmosphere: 5
Food: 5
Service: 5
I would like the atmosphere better if they would play instrumental jazz.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Recycled Plastic Tumbler - 16 FL Oz, White Chocolate Mocha Frappuccino Blended Beverage
I'm not a coffee fan, especially when it is as overpriced as Starbucks, but my wife and daughter like it. There are lots of options for coffee drinkers, specially flavors of both hot and iced coffee as well as... should we say gimmick drinks like the pink drink and some rainbow thing. They used to have a nice selection of baked goods, but that has gotten smaller over time. It seems to be just a few cookies, a pastry or two, and cakepops. The only true appeal it has for me is that it is a great place to meet up with groups to make plans because they are everywhere.
Atmosphere: 4
Food: 3
Service: 4
Saw 3 bums doing needle drugs by the railroad tracks. Iced coffee and a show. Sadly all 3 made it.
Atmosphere: 3
Food: 3
Service: 3
Nice place to sit down and get together with friends! Employees do their best to help you! The apple crisp oatmilk shaken espresso is delicious! :)
Atmosphere: 5
Food: 5
Service: 5
I come to this Starbucks probably once a week as I run every weekend and I'm not typically impressed with the friendliness of service.Take this how you will. but they close at 7:30 which in their defense I didn't realize at the time... I walked in at 7:34 (the door was still unlocked) I simply wanted to fill up a water bottle with water because I had just ran 5mi nearby and they wouldn't do that because they were closed and "already a few minutes late"Granted, they were closed. I get that. I assure you if you ever come in a coffee shop that I own when the door is unlocked. I will give you a cup of water! Just struck me as bad service rather than the above and beyond service that could've been. I guess this is what you get from a chain that's so large it doesn't need exemplary service to retain its customer base.
Does this look like light ice to you?!?! When am I going to learn not to come here anymore.Very inconsistent. My cold drink is either dark strong or extremely weak. I ask for light ice and sometimes I get it and sometimes I don’t. Looks like they fill ice to the top and I get about a quarter of the actual drink for 6$. I’ve asked no ice and get a weak drink. Pls have a meeting with entire staff on how to make consistent drinks. I give up.
Service: 1
The staff was awesome Dowlasha was so quick and efficient and kept the line moving smooth and the whole staff was so
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Starbucks is the one across from Towers Shopping Mall in Roanoke. The staff here is so friendly. I don't go to this one everyday. Yet they not only remember my name, but also my odd order. LoL The store manager, Chris, I have known for a while because he's been at several of the local Starbucks. And wherever he seems to be at, that Starbucks gets better with their service and staffing. Go there, you won't be disappointed!
Atmosphere: 4
Food: 5
Service: 5
Rashanda was very sweet. She has good energy and made my morning after a difficult weekend. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Atmosphere is okay. Some times way too loud with music and all but I do understand.Parking: They have enough parking here. There is a brewery and moes south west grill beside as well so it's a shared parking.
Atmosphere: 3
Food: 3
Service: 5
This is a great Starbucks location. Very friendly staff, quick, and easy to get in and out of.
Atmosphere: 5
Food: 5
Service: 5
the nice little barista named walker was so nice. he made my drink so very epic he made sure my frappe was the exact temperature i asked for it. he even gave me a straw for free. i love it here!
Atmosphere: 5
Food: 5
Service: 5