My daughter planned to take me out to lunch for my birthday. We chose Macado's Salem. It was past the lunch rush (closer to 1) and the restaurant was not busy. We waited to be seated but not a soul was in sight. Waited....waited.....finally a girl appeared from behind the "employees only" door. She did not make eye contact with us. She did not say a word even though she was well aware we were there and had been waiting. She grabbed some supplies and disappeared behind the door again. The long wait during a non-peak time was bothersome enough but to be virtually ignored when we are in plain sight? Unbelievable. So, we left and went to Mac and Bobs. We were immediately greeted and sat; the server came over in less than 30 seconds, greeted us and took our drink order. And we enjoyed an outstanding lunch. If this embarrassment is what Macado's considers acceptable service, they ought to be ashamed. I'd say thanks for ruining my birthday, but to be honest because of your sloppy service - or lack thereof - we discovered a place that will be our new go-to in Salem. Pat yourselves on the back for working so hard to lose customers, because that was your only success today.
Christopher Higgins
Nice place. Never had a bad sandwich
Avoid the chicken parm.. just not their specialty
Atmosphere: 5
Food: 5
Service: 5
Greg
Great spot. Great food. Great service.
Atmosphere: 5
Food: 5
Service: 5
April Patterson
Good food, friendly staff, and great deals! They offer daily deals with a lot of options, lunch deals, and happy hour. The drinks (wine & martini for us) were inexpensive even without HH deals.
Atmosphere: 5
Food: 5
Service: 5
Kitty sharpe
nice range of options, burgers, wraps, excellent pastrami Ruben. Accomodated our group of 10 nicely. and had gluten free option.
Maggie Fisher
The wings are great and our server, Jenna, was amazing!!!
Service: 5
Lisa Barnett, iCEV
Very good service and the food was delicious! Great date night for us!
Atmosphere: 5
Food: 5
Service: 5
Andrew Maddalon
Great place. Request Nicole she really killed that service and has a smoking hot boyfriend!!
Atmosphere: 5
Food: 5
Service: 5
Gavin O'Malley
Nicole had great service!
Atmosphere: 3
Food: 3
Service: 5
Grant Ingram
Ava is an amazing server got me right that’s for sure. Absolutely queen of a waitress. Tip her well if you got money like that. Fire cat meow 🐱
Had an amazing time with my friends tonight, thanks to our wonderful server Ava!!!! If you come in ask for her she’s the best!!!!
Atmosphere: 5
Food: 5
Service: 5
Lili's Jewelry House
Excellent location, great food, friendly staff. Definitely the best restaurant on Main Street
Atmosphere: 5
Food: 5
Service: 5
byanka lopez
I was so impressed with the staff. From the moment I entered everyone was friendly attentive and made me feel right at home. They offer great recommendations and made sure my glass was never empty. The service was truly impeccable, making my dining experience a pleasure. Justice is definitely someone who made this experience 11/10 ! I would recommend this place to anyone !
Atmosphere: 5
Food: 5
Service: 5
Connie Fabela
Tried this place for the first time, highly recommend. Food was outstanding and the staff is a true meaning of putting the customers first best service ever, very hard to find great service now days.
Atmosphere: 5
Food: 5
Service: 5
Sandra Kowal
Quick service, clean and friendly staff. Running a tight ship! Love it. Will be back
My daughter planned to take me out to lunch for my birthday. We chose Macado's Salem. It was past the lunch rush (closer to 1) and the restaurant was not busy. We waited to be seated but not a soul was in sight. Waited....waited.....finally a girl appeared from behind the "employees only" door. She did not make eye contact with us. She did not say a word even though she was well aware we were there and had been waiting. She grabbed some supplies and disappeared behind the door again. The long wait during a non-peak time was bothersome enough but to be virtually ignored when we are in plain sight? Unbelievable. So, we left and went to Mac and Bobs. We were immediately greeted and sat; the server came over in less than 30 seconds, greeted us and took our drink order. And we enjoyed an outstanding lunch. If this embarrassment is what Macado's considers acceptable service, they ought to be ashamed. I'd say thanks for ruining my birthday, but to be honest because of your sloppy service - or lack thereof - we discovered a place that will be our new go-to in Salem. Pat yourselves on the back for working so hard to lose customers, because that was your only success today.
Nice place. Never had a bad sandwich
Avoid the chicken parm.. just not their specialty
Atmosphere: 5
Food: 5
Service: 5
Great spot. Great food. Great service.
Atmosphere: 5
Food: 5
Service: 5
Good food, friendly staff, and great deals! They offer daily deals with a lot of options, lunch deals, and happy hour. The drinks (wine & martini for us) were inexpensive even without HH deals.
Atmosphere: 5
Food: 5
Service: 5
nice range of options, burgers, wraps, excellent pastrami Ruben. Accomodated our group of 10 nicely. and had gluten free option.
The wings are great and our server, Jenna, was amazing!!!
Service: 5
Very good service and the food was delicious! Great date night for us!
Atmosphere: 5
Food: 5
Service: 5
Great place. Request Nicole she really killed that service and has a smoking hot boyfriend!!
Atmosphere: 5
Food: 5
Service: 5
Nicole had great service!
Atmosphere: 3
Food: 3
Service: 5
Ava is an amazing server got me right that’s for sure. Absolutely queen of a waitress. Tip her well if you got money like that. Fire cat meow 🐱
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had an amazing time with my friends tonight, thanks to our wonderful server Ava!!!! If you come in ask for her she’s the best!!!!
Atmosphere: 5
Food: 5
Service: 5
Excellent location, great food, friendly staff. Definitely the best restaurant on Main Street
Atmosphere: 5
Food: 5
Service: 5
I was so impressed with the staff. From the moment I entered everyone was friendly attentive and made me feel right at home. They offer great recommendations and made sure my glass was never empty. The service was truly impeccable, making my dining experience a pleasure. Justice is definitely someone who made this experience 11/10 ! I would recommend this place to anyone !
Atmosphere: 5
Food: 5
Service: 5
Tried this place for the first time, highly recommend. Food was outstanding and the staff is a true meaning of putting the customers first best service ever, very hard to find great service now days.
Atmosphere: 5
Food: 5
Service: 5
Quick service, clean and friendly staff. Running a tight ship! Love it. Will be back
Atmosphere: 5
Food: 5
Service: 5
Loading...