McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
7909 Rolling Rd, Springfield
(540) 847-9745

About McDonald's

McDonald's, a well-known fast-food chain, offers a mixed dining experience. The customer service is generally good, with orders being double-checked, but the delivery time can be lengthy. Recently, many curbside orders have taken so long that customers have had to go into the store to retrieve their meals. While the staff is friendly and kind, they may be overwhelmed, resulting in delays for in-store customers. The quality of the food varies, with some items, like the coffee and chicken sandwich, falling short of expectations. In the drive-thru, orders are often incorrect, and some customers have noted that they cannot get a sausage cheese and egg biscuit as expected. Inside, the dining area is kept clean, but the restrooms have been reported as not clean and lacking soap. Atmosphere issues, like no A/C during busy times, have also been mentioned. Despite these challenges, the staff, including those at the drive-thru, are often very nice and friendly, helping with refills and making efforts to assist customers. Fries are usually fresh, and the store remains a convenient location for many. Overall, the McDonald's experience can be inconsistent, with both positive and negative aspects.

Customers' Favorites

McDonald's Reviews

2.3
233 ratings
Restaurantji Rating
5
20%
4
12%
3
12%
2
12%
1
44%
Food
3.1
Atmosphere
2.8
Service
2.9

Share your opinion about McDonald's

Restaurantji Rating

This is hands-down the worst McDonald’s in America. None of the staff wants to be there and it shows in everything that they do. Their customer service is the bare minimum and the food is horrible. If you have to wait for something to be cooked, then all your food should be hot.

I enjoyed the food I spent 21 dollars gave them 50 and got 15 dollars in change I didn't notice till I got home, be careful and count your money before leaving the register.

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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