Dunkin'

47010 Community Plaza #180, Sterling
(703) 202-8091

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Recent Reviews

This is easily the most poorly managed location I’ve visited. The owner consistently understaffs the shop, often expecting only one or two people to handle the Dunkin' counter, the Baskin-Robbins side, and a busy drive-through all at once. Because they are so short-handed, the line regularly backs up onto the main road, which is a major safety concern. It's clear the staff is overwhelmed, but management needs to hire enough people to actually run all three components...
It's easter and there's only 2 workers present, the girl with the double braids did an amazing job attending us. Her kindness made my day, her vibe overall is perfect and easy to be around with.
This is unfortunately the only Dunkin’ location in Sterling, so I stop by from time to time, but my most recent visit was frustrating.

I was the first car in the drive-thru and placed a very simple order - avocado toast with bacon. For some reason, I was asked to repeat my order five times. I’m not sure if it was an issue with the intercom or something else, but it quickly became frustrating for such a basic order.

When I pulled up to...

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