“My family ordered 2 Large Double Cheeseburger pizzas with stuffed crust last night. When we got home we discovered that they were regular crust. We called them back to report the mistake and the lady that answered nicely apologized and made us the correct pizzas very quickly. I really appreciate that level of customer service. The pizza was very delicious! Thank You.“
“I didn't used to live outside their delivery area, I was about half a mile within it. Many years ago, they're delivery area changed due to the increasing population which is understandable. Even after that when I could no longer use the Papa John's app I would call them directly and almost every single time as long as they have a driver or a doordash driver available they will still deliver to my location. It has been years and there has been many times where they have gone above and beyond to get me my pizza or gave an extra cup of garlic sauce or some peppers here and there. I cannot sing the praises enough, the people there are awesome and the delivery drivers are amazing and deserve big tips. I'm working on sending an email to corporate so I can possibly scan my receipts into the app to continue to get reward points even though I can't order through the app since the store is 5 miles outside of my location, even though I can't rack up rewards points or take advantage of the deals I still greatly appreciate them and will always order from here anyways since they have been so accommodating throughout the years and changes“
“I had to make a large order for my son's school the other day and it worked out perfectly. Angel, the manager, could not have been nicer and the man that helped me carry 15 pizzas to my car was so sweet. If you need a big order, call ahead and they will make it happen!“