Starbucks Coffee Company
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200 ratings
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The best Starbucks in Suffolk. Great staff. My order is always correct, and the food is pretty good. The barristas always go the extra mile to make sure each customer feels valued and welcomed. The one on Godwin is serviceable, but this is my personal favorite.
Went there today to pick up an order, and wow! Easter Sunday, they were steady, those 2 ladies making coffees and drinks…. Just wow! They were hustling, moving quickly and so efficiently. Eleven though they were busy they were able to carryon a small friendly conversation with me while I was waiting. Honestly I enjoyed watching them makes all those coffees! Those ladies know their stuff! Their skills are impressive! BTW, I pick up at a lot of Starbucks, this is the only one...read full review
One of the better Starbucks in the area... Friendly staff an atmosphere is great... Definitely recommend!
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company is a bustling location that offers a mix of friendly and sometimes inconsistent service. On busy days, especially like Easter Sunday, the staff is noted for their impressive skills and efficiency, managing to maintain a friendly conversation even when the lines are long. However, some customers have reported a less pleasant experience, particularly with a specific employee at the drive-thru who has been described as rude and grumpy during morning shifts. Thankfully, there are other employees who brighten the experience, such as the early bird lady who provides sweet compliments and personal touches, like notes on cups.
While the service can be quick, there is a noticeable focus on the drive-thru, which may lead to longer wait times for those ordering inside. Additionally, there have been complaints about orders made through DoorDash, with some drinks not meeting expectations. Overall, the location has the potential to provide a great experience, but customer service consistency could be improved to enhance the overall atmosphere.