Starbucks Coffee Company
$ • Coffee Shops
Hours:
1202 N Main St, Suffolk
(757) 923-0158
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This location NEVER gets my drink order correct! I can’t tell you how frustrating it is to get the wrong drink and then have to double back and try and get it corrected. I really feel like I just wasted my money on something I don’t even like.
Been there twice in two weeks and my order was messed up or partially forgotten. So disappointed.. two thumbs down.
Usually very good. Stopped in on our way out of town, as is our routine and had a very disappointing experience. My husband always gets the caramel macchiato and my son always gets strawberries and cream. Husband's drink was a flat white. It had no squirt on top. The barista stated the recipe when questioned. That was not what he had. After watching her label several more cups and make a drink for the drive through, I asked her how our strawberries and cream was coming along....read full review
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Starbucks Coffee Company is a bustling location that offers a mix of friendly and sometimes inconsistent service. On busy days, especially like Easter Sunday, the staff is noted for their impressive skills and efficiency, managing to maintain a friendly conversation even when the lines are long. However, some customers have reported a less pleasant experience, particularly with a specific employee at the drive-thru who has been described as rude and grumpy during morning shifts. Thankfully, there are other employees who brighten the experience, such as the early bird lady who provides sweet compliments and personal touches, like notes on cups.
While the service can be quick, there is a noticeable focus on the drive-thru, which may lead to longer wait times for those ordering inside. Additionally, there have been complaints about orders made through DoorDash, with some drinks not meeting expectations. Overall, the location has the potential to provide a great experience, but customer service consistency could be improved to enhance the overall atmosphere.