Customers` Favorites
“We have always loved this restaurant, but our recent experience reminded us that it's so much more than a place to enjoy an incredible meal. The food is consistently outstanding—fresh, delicious, and prepared with so much care. Every dish is full of flavor, and it's easy to see why this has become one of our favorite places to gather with family and friends. What truly sets this restaurant apart, though, is the heart behind it. The owners and staff genuinely care about people, and that kindness shines through in everything they do. Their hospitality, compassion, and commitment to serving others are rare qualities that make every visit feel special. If you're looking for amazing food, exceptional service, and a place that treats people like family, look no further. We couldn't recommend this restaurant more highly. Supporting a local business like this is an easy decision, and we're grateful they're part of our community. Lori B. and Family“
Customers` Favorites
“I have been to this location three times. I have tried the boneless wings as well as the bone and wings and a chicken sandwich. Everything was hot and fresh, and the staff was very polite and went above and beyond to make each visit great. Definitely recommend.😊“
Customers` Favorites
“They have the Best Philly cheesesteak in town. I also highly recommend their homemade chili and vegetable beef soup. It tastes like mama soup“
Customers` Favorites
“If you’re in the mood for some fried chicken, this Zaxby’s on Hershberger Road is easily one of the best fast food restaurants in Roanoke.
My wife and I DoorDash regularly, and this location has consistently been one of our favorite places to pick up from. The staff is always friendly, professional, and respectful. More importantly, delivery drivers are acknowledged and treated like valued partners instead of an inconvenience, which we truly appreciate.
I especially want to recognize Siah in the drive thru. She is one of the most motivated, compassionate, and genuinely kind employees we’ve encountered. Every interaction we’ve had with her has been positive. She treats people with respect, has a great attitude, and genuinely seems to care about the people she interacts with. Employees like Siah deserve recognition because kindness and compassion can make a bigger difference in someone’s day than they may ever realize.
From management down to the frontline employees, this location is consistently well run. Orders are usually ready on time, communication is good, and even when they’re busy, everyone works hard to keep things moving.
The food has also consistently been fresh, hot, and made correctly. Whether it’s chicken fingers, wings, sandwiches, fries, or Texas toast, we’ve always been happy with the quality.
In a time when genuine customer service can sometimes be difficult to find, this Zaxby’s continues to stand out. Great food, hardworking people, and employees who still understand the importance of treating others with kindness and respect.
A special thank you to Siah for being amazing and compassionate every single time. Please keep being the person you are. It does not go unnoticed.
Highly recommended. God bless you all 🙏“
Customers` Favorites
“So happy to see Enisa back here. I’ve been coming here for a very long time, and I always look for her because she is such a nice, friendly, and welcoming person. Today I came in to get my family meal like I usually do, and I was genuinely so happy when I saw her again! I’ve never left a review before, but today I had to because she deserves to know how amazing she is. She always makes customers feel welcome and taken care of. You are the best! ❤“
Customers` Favorites
“I am friends with the owner but have never been inside this location until today. I was actually wearing the Domino’s uniform, Rick hooked me up. This team did not know me or my friendship with their owner, they just saw a Domino’s uniform and me looking around like I was inspecting the front of house where customers see first. The entrance are was well lit, clean and clutter free. Quite welcoming, with the bright lights and open kitchen area. The faces on the staff were a little confused that a middle aged man in their uniform came in, and yes I went in with a purposeful walk to try and get a reaction. There were other customers there before me and one came in behind me. This team did not treat me like I was different, they did however treat me special, just like I watched hem treat the gentlemen in front me as if he were special too. I was met with a friendly greeting, and asked if they could help me. I told hem I had an order, and it was retrieved and correctly prepared. They even offered me and the previous gentlemen paper plates and napkins. The key here, in my opinion, is that this location treated everyone with the same respect and courtesy no matter the outward appearance. As I was leaving I let the cat out of the bag, that I was a friend of Rick Clark’s and that I would certainly be telling him about my experience. It was fantastic in the store, but the best part was opening those boxes of pizza and knots. Absolute perfection, and yes I’d say otherwise if it were so. Thanks Rick, for providing Daleville and Botetourt county with a great product, hiring, and training a great team! The brand is safe with this crew.“
Customers` Favorites
“I've been eating at Crown's Chicken for years. As an honest review I will say I do not like the chicken. As others have comnented, it has a tough texture and not a whole lot of flavor. I'm assuming it's under heat lamps for aby amount of time. However, the double cheeseburger is absolute fire. The Gyro is really good too. The fries are always hot and unsalted (though typically the drive through guy asks if I want salt + ketchup on the side. The staff is nice although I really only have interacted with the drive through operator. It's been a pleasant experience. The prices are very competitive. Id rather spend my money here than a national fast food chain.“
Customers` Favorites
“Everything! Great customer experience. Speedy service! Delicious food 💕🙌🏻“
Customers` Favorites
“I work in a production facility...had delivery scheduled for 7:15pm. Dude got there a little early...problem was I couldnt get out to him until a little after 7:30...he patiently waited with no attitude or problems at all! Felt so bad I didnt have any extra cash for him. Awesome service!!!“
Customers` Favorites
“The service was great. they made you feel that you wanted to eat there and come back for more. food was a goos portion and very good. the whole experience is a 2 thumbs up 👍👍“
Customers` Favorites
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“9/5 - changed to a star because of the courtesy and kindness shown by John. He went above and beyond with his service and it was greatly appreciated. Thank you, John.
My husband wanted to do the pairings - they made him go order online instead of at the register. He was not happy with the attitude and refusal to assist. Additionally, English is his second language, maybe that had something to do with the poor service? He also was not given any paper plates or any napkins. Poor service, better to go elsewhere.“