Papa John's in Virginia Beach

“A woman with a tiger tattoo provided me excellent customer service during my pick up order. She took the time to answer my questions about the 6.99 deal about not having a pineapple topping option online. Her & the one other employee were busy and they seem to have a great work balance. They made sure I was satisfied with my order. My food was ready within 10minutes hot & fresh.“

“Lazy Friday night, and the children wanted pizza. We did not know this place was here but happy for it. The place was clean and the workers were friendly. The pizza was great. We order the Shaq and chicken Alfredo. The crust was perfect and foldable , pizza was warm and toppings at the right proportion. I will definitely order from this place again. Keep up the great work team.“

“The Birdneck location recently opened around the corner from me & decided to order The Works New York style on Sunday 11/16/25 and it was very good. Ready and hot when I picked it up at 5:30. I haven’t had Papa Johns pizza in years and hopefully will be getting more often. Please keep standards high and I will be back!“

“I wish I’d gotten the guys name, but he said he was the manager. I messed up my own order not once but twice and he helped me fix it… with ZERO attitude, ZERO frustration and made me feel comfortable. I always appreciate good customer service but i feel like he went above and beyond. So thank you “

“Everything was perfect besides every pizza assembler had no gloves on while making the pizzas.I realize it's before the pizza goes in the over but in this day and age, please wear gloves.Otherwise pizza was great, service and atmosphere weren't exactly above and beyond but I got in, got my pizza and got out. Nothing super notable.“

“Placed an online order, but accidentally entered the wrong address. Called the restaurant, and had what is quite possibly the best customer service of my entire life. Lloyd (I hope I spelled that right) was quick to help me correct the address, was really reassuring, and got me laughing. The pizza was also incredible, but good pizza is easy to get anywhere - customer service like that is almost impossible to come by these days. I place a lot of corporate orders for my company, and they have won a life-long customer. Thank you, Lloyd!“

“Absolutely amazing Papa John's location. They are always friendly, the food is always fresh and amazing hot temp. I've burned my mouth more than once on this pizza! We never have to wait long to pick up the order. Their wings are amazing also. We have never had an incorrect order here. My ONLY complaint is that getting out of their parking lot back into traffic can be difficult. That is not their fault though, just how it is at this location. If you want good food, eat here!“