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“Could prove that my online delivery was confirmed and expected to be delivered to my door. Manager Jeremy stated that he could care less that I could prove it but ended up wanting to take care of the delivery service payment out of the delivery person's tip. I think that's horrible! Everyone deserves the money they earned because they worked hard for it. To just dismiss proof and is crazy! Just FYI, once I got the food, it was freezing cold and wasn't offered a receipt. Be warned. The John Tyler's Papa Johns doesn't look out for their staff nor provide customer service like it used to.“
“I have to say, I thought customer service was dead when it comes to young people… David at this location was fantastic. He greeted me with a smile, and was very genuine. Asked me if I was on vacation, I said Yes and He gave me a $16 discount off of the $85 order. I was highly impressed. I was expecting to pay full price like always but it’s nice to know that customer service still lives.Thank you David whenever I’m in the area, I will make sure that I will come to your store to feed my family“