This place was something I've never experienced. Too many details to go on about. Let's just say, I was NOT disappointed. The key lime pie ? was so yummy, I literally tasted all the ingredients ? it was a party ? going on with my taste buds. While I was there someone got a 9-scoop banana split ?They also let you sample B4 making your choice.
Atmosphere: 5
Food: 5
Service: 5
Anthony Lippa
This place is the best! The amount of ice cream they give you is insane, the staff is always friendly (shoutout to Jake the manager), the store is always clean. I recommend this place to everyone I know, and I frequent both Williamsburg and Short Pump. Great place to take the
Atmosphere: 5
Food: 5
Service: 5
Stacey ONeal
Service, food and the atmosphere were great!
Atmosphere: 5
Food: 5
Service: 5
joe syracuse
We LOVE The Big Scoop. 5 stars when they have our favorite flavor (keeping it a secret, but Gabby knows) and 4 stars when they don't. You can't go wrong at The Big Scoop. Special shout out to GABBY! Thank you for your help with our dear friends Dean and Kelly. They are also frequent customers there. It was AWESOME! You are the definition of Customer Service. You went over and above and for that you, GABBY, get an A++, 10-star rating!!! The owners should be pleased to have you as part of their staff. People make a difference, and you are a difference maker. Big Scoop is our go to Ice Cream stop whenever we are in town. Hope to see you soon.
Atmosphere: 5
Food: 5
Service: 5
Glenn Lumpkin
Nice staff. It's ice cream - enjoy!
Atmosphere: 5
Food: 5
Service: 5
Colin Waller
Stopped here instead of getting icecream at Busch Gardens. Great value. Good quality. Friendly staff.
The Big Scoop is a fun, enjoyable place where I took my children for ice cream. The ice cream was delicious, even though I was not sure of its health. The arcade games were also fun. My child won a duck! Overall, this place is pretty bussin’.Kid-friendliness: The place was 95% kid-friendly, even though Die Hard was a bit inappropriate for their age.
Atmosphere: 5
Food: 3
Service: 5
RMP 376
Good ice cream. Lots of flavors. Coffee Crunch is great.
Atmosphere: 5
Food: 5
Service: 5
Alexis Harvey
Best ice cream thank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino & Vanilla Ice Cream w Marshmallow Drizzle
On a trip to Williamsburg a few months back, we stopped at the Home of the Twister at The Big Scoop on Richmond Road. What is the Twister, you might be wondering? Well, let’s find out!We were greeted promptly and graciously by the young ladies behind the counter, but we needed a moment to tour the large and inviting menu. The Big Scoop offers both “hard scoop” and soft serve ice creams in cones, dipped, or in cups with toppings; milkshakes with all kinds of flavors, refreshing Italian ice, tempting floats, and fresh squeezed lemonade; decadent hot fudge brownie sundae, or loaded banana boats; and lastly, ice cream nachos.These ice cream nachos are made with soft serve ice cream with two toppings of your choice, garnished with either hot fudge or caramel sauce, and served with waffle cone “chips” for dipping. These waffle chips are described as made to order for each bowl of ice cream nachos. There are specialty ice cream nachos, such as the Cookie Jar, which features twisted chocolate and vanilla soft ice creams, chocolatey Oreos and sinful cookie dough, and their half and half waffle chips: half the waffle chips are traditional, and half are chocolate waffle chips.Have you selected your treat? We have some more frozen delights to share with you! My husband was curious to discover what the “Twister” was and why it was so important to The Big Scoop. Always craving decadent chocolate, my husband went for the Brownie Twister, and he was not disappointed! Heaping chunks of brownies were blended with soft serve vanilla ice (or your choice of chocolate ice cream) and topped with fresh, housemade whipped cream from a piping bag, which dazzled my husband’s fancy.Seeking simpler times, I ordered the Root Beer Snowball, which layered rich vanilla soft serve ice cream with classic Root Beer Italian ice. If you want a root beer float, but better, this is the treat for you! I really appreciated how all the flavors were kept intact and didn’t melt too quickly so I could enjoy the sweet team of mint, vanilla, anise, nutmeg, and all those other notes we find so appealing about root beer. I’ve honestly been craving this dessert quite a bit over the past few weeks.Next time you’re passing through Williamsburg, and shopping at the Prime Outlets (an outdoor shopping mall with a variety of apparel, shoe, and accessories stores for you to enjoy), stop by The Big Scoop. I guarantee you’ll be thinking about your frozen treat for weeks to come!Parking: Parking was a little tight, as there is an entire shopping center, but we found a spot right out front.
Atmosphere: 5
Food: 5
Service: 5
Sandra Heinen
Five Star ratings are TRUE! Yumminess enjoyed! Friendly helpful staff, clean & decorated for the season ? my bottom flavor was the pumpkin, seasoned just right!?
Danielle Mobley
The blue cookie monster icecream is good! (Even though I know that isn't the actual name for the icecream, it really looks like cookie monster ?)
VIRGINIA
Friendly and quick customer service.Massive portions! They live up to their name- the Big Scoop.Tons of variety of ice cream, gelato, DOLE WHIP, and soft serve.Family friendly and clean.They have tables inside and also outside to eat your ice cream.Our go-to spot in Williamsburg for ice cream!Highly recommended
Arianna Caro
This is my favorite ice cream place ever! They have so many amazing flavors and toppings to choose from the inside and outside is super cute! Pro tip: Go to highway pizza which is down the street and then go get ice it’s the best combo and always boost my mood
This place was something I've never experienced. Too many details to go on about. Let's just say, I was NOT disappointed. The key lime pie ? was so yummy, I literally tasted all the ingredients ? it was a party ? going on with my taste buds. While I was there someone got a 9-scoop banana split ?They also let you sample B4 making your choice.
Atmosphere: 5
Food: 5
Service: 5
This place is the best! The amount of ice cream they give you is insane, the staff is always friendly (shoutout to Jake the manager), the store is always clean. I recommend this place to everyone I know, and I frequent both Williamsburg and Short Pump. Great place to take the
Atmosphere: 5
Food: 5
Service: 5
Service, food and the atmosphere were great!
Atmosphere: 5
Food: 5
Service: 5
We LOVE The Big Scoop. 5 stars when they have our favorite flavor (keeping it a secret, but Gabby knows) and 4 stars when they don't. You can't go wrong at The Big Scoop. Special shout out to GABBY! Thank you for your help with our dear friends Dean and Kelly. They are also frequent customers there. It was AWESOME! You are the definition of Customer Service. You went over and above and for that you, GABBY, get an A++, 10-star rating!!! The owners should be pleased to have you as part of their staff. People make a difference, and you are a difference maker. Big Scoop is our go to Ice Cream stop whenever we are in town. Hope to see you soon.
Atmosphere: 5
Food: 5
Service: 5
Nice staff. It's ice cream - enjoy!
Atmosphere: 5
Food: 5
Service: 5
Stopped here instead of getting icecream at Busch Gardens. Great value. Good quality. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream, Waffle Cone, Banana Boat, Hot Fudge
They were out of ice
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chocolate Ice Cream, Cookie Doughlicious
The Big Scoop is a fun, enjoyable place where I took my children for ice cream. The ice cream was delicious, even though I was not sure of its health. The arcade games were also fun. My child won a duck! Overall, this place is pretty bussin’.Kid-friendliness: The place was 95% kid-friendly, even though Die Hard was a bit inappropriate for their age.
Atmosphere: 5
Food: 3
Service: 5
Good ice cream. Lots of flavors. Coffee Crunch is great.
Atmosphere: 5
Food: 5
Service: 5
Best ice cream thank
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino & Vanilla Ice Cream w Marshmallow Drizzle
Restaurantji Recommends
On a trip to Williamsburg a few months back, we stopped at the Home of the Twister at The Big Scoop on Richmond Road. What is the Twister, you might be wondering? Well, let’s find out!We were greeted promptly and graciously by the young ladies behind the counter, but we needed a moment to tour the large and inviting menu. The Big Scoop offers both “hard scoop” and soft serve ice creams in cones, dipped, or in cups with toppings; milkshakes with all kinds of flavors, refreshing Italian ice, tempting floats, and fresh squeezed lemonade; decadent hot fudge brownie sundae, or loaded banana boats; and lastly, ice cream nachos.These ice cream nachos are made with soft serve ice cream with two toppings of your choice, garnished with either hot fudge or caramel sauce, and served with waffle cone “chips” for dipping. These waffle chips are described as made to order for each bowl of ice cream nachos. There are specialty ice cream nachos, such as the Cookie Jar, which features twisted chocolate and vanilla soft ice creams, chocolatey Oreos and sinful cookie dough, and their half and half waffle chips: half the waffle chips are traditional, and half are chocolate waffle chips.Have you selected your treat? We have some more frozen delights to share with you! My husband was curious to discover what the “Twister” was and why it was so important to The Big Scoop. Always craving decadent chocolate, my husband went for the Brownie Twister, and he was not disappointed! Heaping chunks of brownies were blended with soft serve vanilla ice (or your choice of chocolate ice cream) and topped with fresh, housemade whipped cream from a piping bag, which dazzled my husband’s fancy.Seeking simpler times, I ordered the Root Beer Snowball, which layered rich vanilla soft serve ice cream with classic Root Beer Italian ice. If you want a root beer float, but better, this is the treat for you! I really appreciated how all the flavors were kept intact and didn’t melt too quickly so I could enjoy the sweet team of mint, vanilla, anise, nutmeg, and all those other notes we find so appealing about root beer. I’ve honestly been craving this dessert quite a bit over the past few weeks.Next time you’re passing through Williamsburg, and shopping at the Prime Outlets (an outdoor shopping mall with a variety of apparel, shoe, and accessories stores for you to enjoy), stop by The Big Scoop. I guarantee you’ll be thinking about your frozen treat for weeks to come!Parking: Parking was a little tight, as there is an entire shopping center, but we found a spot right out front.
Atmosphere: 5
Food: 5
Service: 5
Five Star ratings are TRUE! Yumminess enjoyed! Friendly helpful staff, clean & decorated for the season ? my bottom flavor was the pumpkin, seasoned just right!?
The blue cookie monster icecream is good! (Even though I know that isn't the actual name for the icecream, it really looks like cookie monster ?)
Friendly and quick customer service.Massive portions! They live up to their name- the Big Scoop.Tons of variety of ice cream, gelato, DOLE WHIP, and soft serve.Family friendly and clean.They have tables inside and also outside to eat your ice cream.Our go-to spot in Williamsburg for ice cream!Highly recommended
This is my favorite ice cream place ever! They have so many amazing flavors and toppings to choose from the inside and outside is super cute! Pro tip: Go to highway pizza which is down the street and then go get ice it’s the best combo and always boost my mood