Chipotle Mexican Grill

$ • Mexican

Hours today·

About Chipotle Mexican Grill

Chipotle Mexican Grill is highly praised for its good food, quick service, and friendly staff. Customers often mention the quesadilla with hot honey chicken as being really good, and the portions are generally seen as generous. The salsa is appreciated for its taste, and the food is prepared quickly even when the restaurant is busy. Despite some reports of salty chips and dirty tables, overall, the experience is positive.

Several reviews highlight exceptional customer service, with staff like Miles and Mary going above and beyond to make guests feel welcome and cared for. One manager was praised for turning a stressful situation into a positive experience by recognizing the staff shortage, explaining the wait, and offering free drinks to customers. This level of care left a lasting impression, with some visitors stating they would drive hours just to see the same staff again.

Even when the restaurant was understaffed, the management’s efforts to communicate and offer small gestures like free drinks made the experience memorable. Many reviewers express a desire to return, noting that the staff’s kindness and the good quality of the food create a welcoming atmosphere. Overall, Chipotle in Wytheville stands out for its friendly service, generous portions, and ability to turn challenges into positive moments.

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Chipotle Mexican Grill Reviews

2.7
64 ratings
5
33%
4
3%
3
6%
2
16%
1
42%
Food
2.9
Atmosphere
3.0
Service
2.9

Share your opinion about Chipotle Mexican Grill

Well its never good to see an employee leave the kitchen and bring out some food to eat with someone at a table during a rush but okay..was out of guacamole, Pico, corn salsa and place looked like a cafeteria after a food fight, ill try again sometime soon !
Awesome experience. The cleanest Chipotle we have seen in years. Food was great. Very friendly staff. Kory and Kerrington are the best!!!
Delicious, fresh ingredients. Burritos are large and enough for two meals. Staff was friendly and courteous.

Read All Reviews(64)

Hours

Monday 10:45AM - 10PM
Tuesday 10:45AM - 10PM
Wednesday 10:45AM - 10PM
Thursday 10:45AM - 10PM
Friday 10:45AM - 10PM
Saturday 10:45AM - 10PM
Sunday 10:45AM - 10PM
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