Dunkin' Donuts in Springfield

“Friendly, fast, accurate (most of the time), never ever busy when I got there. They open really early, which I love while doing laundry first thing in the morning, and they have strong wifi and open bathroom to boot!They've started to do the Starbucks thing of points and special deals for ordering ahead, but be warned that if you're paying for your drink in the store, you have to scan the app before you finish checking out.

Dietary restrictions: Oat milk and almond milk available for most drinks.“

“During this visit it was relatively slow. Still a good selection of donut options for 4 p.m. on a Saturday. Customer service was fantastic while one was waiting on my decision I encouraged her to do whatever she needed as I considered what I wanted and a second girl came from the back very soon after to ask if I was ready to order. Very polite ladies and the friendliness and care made this visit one that didn't feel rushed at all. The drink Crafter also described the flavor profiles of a couple new drinks that I was debating trying and wanted comparisons to other drinks or flavors they'd encountered in the past that could give me a good idea of what I could expect if selecting one. Today, Sunday, March 3rd, I will be going back to Dunkin' to get one of the drinks. Updates are sure to come.

Parking: The parking is shared with the Penguin Gas Station with which this Dunkin' Donuts is located inside. Upon entering the property there is parking to the far left and far right of the gas pumps and store, with a handful of parking spaces directly in front of the store.“

“All of the workers were so sweet expect for the manager. As soon as i walked in the manager was screaming at the employees while they were just doing their job, she is so unprofessional and disgusting to her workers. There was a small misunderstanding with my drink I ordered and the workers remade it so quick but the manager just kept screaming about how it was made incorrectly at the workers. That manager is the biggest (literally) bully I have ever seen. You couldn’t pay me enough to work there.“