Love the black rice pudding , satay chicken and phad kee maoVegetarian options: You can create any of the plates with substituting meat for tofu or no meat altogether allowing for pretty much every dish to come vegetarian if needed
Had dinner here Sat. evening with two girlfriends. First time here and would come back! Food was tasty, staff was friendly and......bonus, they found my wireless headphones that dropped out of my pocket Sat night! I left a note on their door early Sunday morning when I swung by to check the parking lot for them. They called me and confirmed that they foumd them and had them there for me to pick-up! Yeah......points for positive outcomes!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Rolls, Phad Thai
Hiii
Really good food and the atmosphere of the restaurant was so comfortable and pretty :)
Atmosphere: 5
Food: 5
Service: 5
Sindi Tracey
On 2-12-2024 we had a meal at Thai Ginger in Factoria. The service was ok but the food was no able to be eaten. We ordered 2 Star and received at least a 4 star. We could not eat the food, it was simply too hot and they never checked back with us to comment. Finally, at the end of the meal time, the waiter never came back, he was "server D". When we went up to pay, we told him that we could not eat the food. They seem to act like they do not understand English but he did. My husband did leave a tip and he nearly beat him up over the amount. He nearly chased my husband down and started yelling him at the door and showed a lot of anger. We tried to explain to him that the service was marginal, that he never came bank and that we could not eat the food. We did not even take it home. The following day, I called to talk with the owner, wo we know. I was told she was out of town so I called Redmond Town Center. I talked with May, who said she was the manager. I told her what happened and asked to speak to the owner. She told me she was out of the county. I told May what happened and she told us to come to Redmond one night and ask for her and she would replace the meal that we could not eat. It was $74.36. We went last night and we had a good meal. When she brought the bill, I reminded her what she said and she apparently misrepresented that she is not the manager and went to talk with Ken, who said he was the manager. She lied about what she told us but then recalled her conversation with me and told Ken and he came back our table and said, "if you don't pay, I will call security". Ken states he called the owner and she said we had to pay. I have no idea if he called her or not but all of this has been a horrific experience and after 20 years of going to Thai Ginger, we will never go back. There is constant turn over and the food in Factoria is not consistently good. There is no reason for any restaurant to treat good customers like this and especially people who have gone for over 20 years, Even then the owner was in prison, we supported her restaurant. These people are crooks and highly dishonest. For any owner to allow her employees to treat nice people like this is unbelievable especially, when she herself spent a great deal of time in Sea-Tac prison for dishonest acts. The credibility starts with the owners down. We plan to dispute the charges with Visa. This restaurant has gone hill and all of them have gone out of business but two now. Also, the business has been very diminished in Factoria so others must be experiencing the bad good, constant turn over and increased prices. I would strongly avoid Vivian's two Thai Ginger restaurants especially when employees nearly beat you up and then threaten you.
Atmosphere: 1
Service: 1
Third Phone
Great cozy little Thai restaurant. Nice atmosphere/decor and amazing staff. We loved the food. I was especially happy to find barbecued seafood and my favorite Thai cilantro sauce here! ?
Atmosphere: 5
Food: 5
Service: 5
David Clack
Awesome food, great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Phad Thai
Ellen
This was probably the best Thai Food I've had. I've been eating Thai food since the 80s. I had the Tom Kha soup band the Phad Thai. Both were great. The service was quick and the servers were friendly. I will go here again when in the Factoria area. Parking was easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tom Kha Soup, Phad Thai
Vincent DiPietro
I was extremely impressed with the level of service I received. The food came out fast and very efficiently. Courses came out in order from appetizers to main course like it's supposed to. Food was cooked exactly how I asked for it, was packed with flavor, and came out very hot. My fried tofu had a perfect crisp and was soft(not rubbery). Nat and Varee constantly checked in on me to refill my water, pull used dishware as soon as I was done, and made absolutely sure I was fully satisfied with the quality of my meal. You guys rock and will definitely be coming back with my whole family! Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
정병우
this restaurant is
Atmosphere: 5
Food: 5
Service: 5
Picking Fit
Love the Pad Thai so much! Choose the beef or no protein for best experience. Chicken was a little dry so I don't order that option any longer. Always hot and ready when we order ahead.
The server complained about our toddler dropping some grains of rice. She even told us we needed to clean after him in a very rude manner. Pad Thai was salty and curry had only a few veggies. We wouldn't recommend coming here.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Mee Grob Rahd Nah Seafood
Lou Brinson
The food was delicious, the service was fantastic, and the atmosphere was perfect for date night. The veggies in my fried rice were definitely al dente but otherwise tasty. I recommend the Giew Tod but ask for plum sauce instead of the sweet sriracha it comes with.Parking: Tiny lot with hard to get into spaces. We got lucky when we got there but when we left it was completely full.
Atmosphere: 5
Food: 4
Service: 5
Doug Hall
Our regular Thai restaurant choice - love their curries, Tom Kha Gai soup and Phas Prik King - always good!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Red Curry Chicken, Tom Kha Soup
Cherrypie Foodie
I’ve been coming here since I was in college and I have never had their Crispy Garlic Chicken. Only because I have my favorites here, one being their Crab Fried Rice, but we’re back living in the area again. Let me just say that I’ve been missing out!If you like a rich sauce but you don’t get tired of the sauce half way through your meal, then look no further. I also like that this is not too sweet. You’re gonna need the rice for the sauce and a little bit comes a long way. My favorite bite is rice at the bottom with the chicken, a bit of the crispy basil and garlic on top doused with a little of the spicy fish sauce from their spice rack. Yuum!
Love the black rice pudding , satay chicken and phad kee maoVegetarian options: You can create any of the plates with substituting meat for tofu or no meat altogether allowing for pretty much every dish to come vegetarian if needed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Curry Chicken, Plates, Basil Fried Rice, Fried Tofu
Had dinner here Sat. evening with two girlfriends. First time here and would come back! Food was tasty, staff was friendly and......bonus, they found my wireless headphones that dropped out of my pocket Sat night! I left a note on their door early Sunday morning when I swung by to check the parking lot for them. They called me and confirmed that they foumd them and had them there for me to pick-up! Yeah......points for positive outcomes!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Rolls, Phad Thai
Really good food and the atmosphere of the restaurant was so comfortable and pretty :)
Atmosphere: 5
Food: 5
Service: 5
On 2-12-2024 we had a meal at Thai Ginger in Factoria. The service was ok but the food was no able to be eaten. We ordered 2 Star and received at least a 4 star. We could not eat the food, it was simply too hot and they never checked back with us to comment. Finally, at the end of the meal time, the waiter never came back, he was "server D". When we went up to pay, we told him that we could not eat the food. They seem to act like they do not understand English but he did. My husband did leave a tip and he nearly beat him up over the amount. He nearly chased my husband down and started yelling him at the door and showed a lot of anger. We tried to explain to him that the service was marginal, that he never came bank and that we could not eat the food. We did not even take it home. The following day, I called to talk with the owner, wo we know. I was told she was out of town so I called Redmond Town Center. I talked with May, who said she was the manager. I told her what happened and asked to speak to the owner. She told me she was out of the county. I told May what happened and she told us to come to Redmond one night and ask for her and she would replace the meal that we could not eat. It was $74.36. We went last night and we had a good meal. When she brought the bill, I reminded her what she said and she apparently misrepresented that she is not the manager and went to talk with Ken, who said he was the manager. She lied about what she told us but then recalled her conversation with me and told Ken and he came back our table and said, "if you don't pay, I will call security". Ken states he called the owner and she said we had to pay. I have no idea if he called her or not but all of this has been a horrific experience and after 20 years of going to Thai Ginger, we will never go back. There is constant turn over and the food in Factoria is not consistently good. There is no reason for any restaurant to treat good customers like this and especially people who have gone for over 20 years, Even then the owner was in prison, we supported her restaurant. These people are crooks and highly dishonest. For any owner to allow her employees to treat nice people like this is unbelievable especially, when she herself spent a great deal of time in Sea-Tac prison for dishonest acts. The credibility starts with the owners down. We plan to dispute the charges with Visa. This restaurant has gone hill and all of them have gone out of business but two now. Also, the business has been very diminished in Factoria so others must be experiencing the bad good, constant turn over and increased prices. I would strongly avoid Vivian's two Thai Ginger restaurants especially when employees nearly beat you up and then threaten you.
Atmosphere: 1
Service: 1
Great cozy little Thai restaurant. Nice atmosphere/decor and amazing staff. We loved the food. I was especially happy to find barbecued seafood and my favorite Thai cilantro sauce here! ?
Atmosphere: 5
Food: 5
Service: 5
Awesome food, great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Phad Thai
This was probably the best Thai Food I've had. I've been eating Thai food since the 80s. I had the Tom Kha soup band the Phad Thai. Both were great. The service was quick and the servers were friendly. I will go here again when in the Factoria area. Parking was easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tom Kha Soup, Phad Thai
I was extremely impressed with the level of service I received. The food came out fast and very efficiently. Courses came out in order from appetizers to main course like it's supposed to. Food was cooked exactly how I asked for it, was packed with flavor, and came out very hot. My fried tofu had a perfect crisp and was soft(not rubbery). Nat and Varee constantly checked in on me to refill my water, pull used dishware as soon as I was done, and made absolutely sure I was fully satisfied with the quality of my meal. You guys rock and will definitely be coming back with my whole family! Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
this restaurant is
Atmosphere: 5
Food: 5
Service: 5
Love the Pad Thai so much! Choose the beef or no protein for best experience. Chicken was a little dry so I don't order that option any longer. Always hot and ready when we order ahead.
Food: 5
Service: 5
Recommended dishes: Mee Grob Rahd Nah Seafood
Restaurantji Recommends
The server complained about our toddler dropping some grains of rice. She even told us we needed to clean after him in a very rude manner. Pad Thai was salty and curry had only a few veggies. We wouldn't recommend coming here.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Mee Grob Rahd Nah Seafood
The food was delicious, the service was fantastic, and the atmosphere was perfect for date night. The veggies in my fried rice were definitely al dente but otherwise tasty. I recommend the Giew Tod but ask for plum sauce instead of the sweet sriracha it comes with.Parking: Tiny lot with hard to get into spaces. We got lucky when we got there but when we left it was completely full.
Atmosphere: 5
Food: 4
Service: 5
Our regular Thai restaurant choice - love their curries, Tom Kha Gai soup and Phas Prik King - always good!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Red Curry Chicken, Tom Kha Soup
I’ve been coming here since I was in college and I have never had their Crispy Garlic Chicken. Only because I have my favorites here, one being their Crab Fried Rice, but we’re back living in the area again. Let me just say that I’ve been missing out!If you like a rich sauce but you don’t get tired of the sauce half way through your meal, then look no further. I also like that this is not too sweet. You’re gonna need the rice for the sauce and a little bit comes a long way. My favorite bite is rice at the bottom with the chicken, a bit of the crispy basil and garlic on top doused with a little of the spicy fish sauce from their spice rack. Yuum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Garlic Chicken
Worst service!
Atmosphere: 2
Food: 1
Service: 1