Baskin-Robbins
Ice CreamAbout Baskin-Robbins
Baskin-Robbins Reviews
37 ratings
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Great place
I went to the Burien location. Ice cream was good, but customer service was seriously lacking. They hire these young adults who absolutely don't know how to interact with the public. No greetings. No thank-you. Are they getting any training besides learning how to scoop ice cream? The woman who served me was wearing a hoodie and didn’t even bother to roll up her sleeves, which were touching the inside of the ice cream container while scooping it. Contamination risk! No common...read full review
Very nice workers, helped us choose the perfect flavor. Will be back again!
Hours
| Monday | 11AM - 9:30PM |
| Tuesday | 11AM - 9:30PM |
| Wednesday | 11AM - 9:30PM |
| Thursday | 11AM - 9:30PM |
| Friday | 11AM - 9:30PM |
| Saturday | 11AM - 9:30PM |
| Sunday | 11AM - 9:30PM |
Baskin-Robbins receives mixed reviews, with both highlights and drawbacks noted by customers. The store is often clean and offers lots of flavors, with ice cream always filled with options. Waffle bowls are divine, and specific flavors like matcha, strawberry cheesecake, and pralines and cream are mentioned. Some staff members are very sweet, polite, and friendly, trying their best to accommodate everyone quickly even when swamped, while others can be plain rude or not as inviting. Service can be slow, with waits around 10 minutes to order, and the ice creams sometimes come out with ice crystals, having been melted and refrozen. Pralines and cream has so many less praying. Inconsistencies are noted, such as the store closing early at 9:30 despite signs stating 10. A preordered mud pie for a birthday was handled well, with staff calling multiple times politely. Overall, the experience varies, but a kind and friendly face is appreciated, and customers hope for patience and grace toward young staff.