“The reason there are so many 1 stars are because people are so nitpicky, they come here once and it’s automatically a 1 star lol. I’ve been to this panda express multiple times and have never been disappointed. Going in the restaurant and eating is always a good time, i have a lady check in with me and ask how everything is. they’re always so nice! And the kitchen is SOO clean! Everything is. And the building is new aswell.“
“I went through the drive thru and was greeted by a recorded voice. Then a different voice greeted me and asked me if I could wait for a sec. Which is fine. Then a different voice took my order.
At the window an employee told me they were changing registers for a shift change.
I used my Panda Express app to get an Egg roll for free! Totally cool. The lady took my phone to scan it. Which is awkward compared to starbucks where they just reach out with a scanner and scan your phone while you hold it. Panda Express should set up that system of rewards usage in the drive thru.
One thing about my visit that was unique was the nice lady who took my payment method tried to hand me my Beef&Broccoli bowl with an egg-roll, fortune cookie and silverware sitting on top of it. I thought it was odd and didn’t want the bagged egg roll to fall off so I asked her to put it in a bag and then hand it to me.
Never in my life have I gone through a drive thru and an employee tried to hand me my food without a bag. I guess starbucks does. But most of the time your food is bagged even if you order french fries only. It’s still in a bag.
I’m not upset though, still gave them 4 stars. Just surprised by the lack of bag…lol“