Cold Stone Creamery

504 Ramsay Way Ste 109, Kent
(253) 854-0122

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Recent Reviews

My family and I frequent Coldstone, at least every other week, for years. We’ve been to many locations across multiple states. The ice cream is always great. However, customer service varies. What stood out about our last visit was Dom’s customer service. It was exceptional. He was welcoming, friendly, and so patient with our 6 year old daughter who could not readily decide what she wanted to order. He is the reason I would return to this location even though there is a Coldstone...
We decided to stop by cold stone for a sweet treat, but my friend has a SEVERE dairy allergy and wasn’t planning on getting anything. Our server, Dom was super helpful and explained that they had sorbet in the back and explained he would be glad to get samples for her from the back, untouched, would wash his hands before doing that to prevent any cross contamination. He let her look at the allergen book to make sure the flavors were indeed dairy free. Dom was amazing and served...
After hitting up 5 different Coldstones for the choco tacos we finally landed 10 miles away from our original destination to the Kent Coldstone. Jeremy understood his call to arms and was able to hold the last 6 choco tacos for me and my happy family. Jeremy was helpful and considerate and we ended up happy with our 6 choco tacos. Thank you Jeremy for making this trip well worth it!

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