Jack in the Box

507 91st Ave NE, Lake Stevens
(425) 334-6130

Recent Reviews

Learning as we go! City gone Country

I believe the worker name was Caleb. This kid was amazing. His boss was not. He's was at drive up and she yelled at him to get on register. He's on register and the fryer are going off like mad. He excused himself to pull fries that his manager dropped, but wasn't pulling. Came back to finish our order. Manager his yelling at him to do drive thru. The girl making sandwiches is grabbing everything with her gloved hands. But totally cross contaminate frozen raw food with cooked food. Caleb tried to jump in to help her only to have the manager yell at him again. The manager almost had this awesome kid in tears. The manager definitely needs further training.

Atmosphere: 1

Food: 1

Service: 4

Recommended dishes: Sandwich, Fries, Burger

David Warren

I ordered ahead on the app and still had to wait 12 minutes after we got there and when we got our food the curly fries were cold. I have had a lot of problems with this particular

Food: 3

Service: 1

Elliott Dailey

Does not answer phone. When they do it just plays a high pitched sound. This is the only jack in the box I have experienced this with.

robby lemit

Hands down, has to be the worst Jack in the Box I have ever been to. I and other customers shouldn’t have to wait for 30 minutes just to get our food. Waited 10-15 minutes just to get my order taken, then another 15 minutes waiting. (Not even short staffed by the looks of it). Then when I got my order, of course they forgot a couple of items. Went back around to get the items they forgot, and they tried blaming me, like yeah I definitely ate my 3 items in a matter of a minute. I’d rather go to a Jack in the box in Downtown Seattle at this point..would at least get my food in about 5-10 minutes. This place has and/or needs a new owner or just needs to hire new staff.

Atmosphere: 1

Food: 1

Service: 1

Chicken Boy70

Everywhere it says it’s 24 hours and I just got here and there’s no one here and it’s closed….?? Why just why. This location deserves a -100 stars.

Service: 1

Alex Rufer

Brian was very

Atmosphere: 5

Food: 5

Service: 5

Madeline Opel

This place is a joke. The order is wrong about 95% of the time. The employees have no customer service and they park you even for the smallest of orders to keep their times down, they literally had me waiting to serve me the wrong food, and uncooked fries. Do not waste your money here this place needs to be shut down. The owner should be embarrassed for this business.

Atmosphere: 1

Food: 1

Service: 1

Adam Swanson

Everything is cooked terribly and it takes over 20 minutes to get through the drive thru with 3 cars in it they don't even seem short staffed

Eduardo Valencia

The service is slow they always have me wait for my order like 10 mins and they have hearing problems and blame you for it.

Atmosphere: 2

Food: 2

Service: 1

Carlos

takes forever

Amy Claggett

Gross what happened? No body liked there food. My chicken sandwich was

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Fries, Sandwich, Curly Fries, Chicken Sandwich, French Fries, Burger

Heather Hahn

My fiance and I went to this restaurant a couple days ago, it took someone 10 minutes to take our order, the person who took our order threw the change at us, by the time we got our food, it was cold, we won't be going back to this location anytime soon, the customer service was just awful.

Atmosphere: 1

Food: 2

Service: 1

B D

The tacos....holy frickin moly!!! Please come to Montana Jack in the Box!!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Two Tacos

Mike Roe

I stood at the register to order, the workers looked at me several times and nobody even acknowledged my existence!!!! The customer service at Jack in the Boxes all over has nose dived in the last few years, this is the absolute worst treatment I’ve ever received and has pretty much turned me off from ever patronizing anothe Jack in the Box anywhere! I truly hope corporate sees this!!!!

Atmosphere: 1

Food: 1

Service: 1

Mike Fors

Miss Jaimi is amazing give her a

Atmosphere: 5

Food: 5

Service: 5

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