Starbucks Coffee Company
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Customers' Favorites
Mango Dragonfruit Refresher
Iced Caramel Macchiato
Peppermint Mocha Latte
Starbucks Reviews
198 ratings
Share your opinion about Starbucks Coffee Company
Great ambiance. Good customer service.
I felt compelled to leave a review today because **Katelynn** and **Payton** completely blew me away with their incredible customer service. These two are the gold standard of how Starbucks baristas should interact with customers!
They brought so much energy, positivity, and genuine warmth to the drive through, making my entire experience fun and memorable. Honestly, my day started out pretty rough, but seeing their bright smiles and true engagement completely turned it around....read full review
They brought so much energy, positivity, and genuine warmth to the drive through, making my entire experience fun and memorable. Honestly, my day started out pretty rough, but seeing their bright smiles and true engagement completely turned it around....read full review
This Starbucks stands out because the staff genuinely care about their customers as people, not just as another order in line. That’s exactly why I continue to come back to this location. The customer service is consistently exceptional, and the team pays attention to even the smallest details because they truly understand that those little things matter.
A special shout-out to the manager for clearly leading by example. It shows in the way the employees are trained...read full review
A special shout-out to the manager for clearly leading by example. It shows in the way the employees are trained...read full review
Hours
| Monday | 3:30AM - 9PM |
| Tuesday | 3:30AM - 9PM |
| Wednesday | 3:30AM - 9PM |
| Thursday | 3:30AM - 9PM |
| Friday | 3:30AM - 9PM |
| Saturday | 3:30AM - 9PM |
| Sunday | 3:30AM - 9PM |
Sullivan Starbucks Coffee Company is a highly regarded location known for its friendly and consistent service. Customers praise the staff for their kindness, helpfulness, and ability to remember regular orders, creating a welcoming atmosphere. Many appreciate the team’s effort to support the community, such as hosting PTA meetings and organizing fun events like cocoa parties for students, which helps make the local school community brighter. Visitors often mention that they receive great service every time, and the drinks are consistently good, with no bad experiences reported. The staff, especially a barista named Tay, are described as sweet, friendly, and knowledgeable, making helpful drink recommendations and adding positive energy to the environment. However, some concerns are raised about policies related to water and mobile orders. One reviewer shared a heartfelt story about being unable to get a free water cup without a mobile purchase, which was upsetting, as water is a basic need. They suggest that the company should improve accessibility and empower staff to better serve all customers. Despite this, many customers highlight Sullivan Starbucks as their favorite, citing it as the best Starbucks they’ve visited across Washington. Overall, it’s a place where great service, friendly people, and quality drinks make for a positive experience.